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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,711 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter phone for a teenager. It comes in nice colors and the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great affordable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well for my friend, and it was very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was fantastic when I purchased this phone. I purchased on line, chose to pickup at the store, and very nice sales clerk brought it out to my car. It was perfect!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features and quality that one would expect from Samsung. The only thing which I would mention is that, when using data, the signal was 4G rather than 5G. That could have been a positioning issue which I will continue to monitor. That said, this is a superb phone at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for the money. Was easy to set up and use. No complicating instructions

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good purchase to have a backup because its slow not for work nor be in it 24/7, you will burn out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MarilynN, thank you for taking the opportunity to share your experience with using the Samsung Galaxy A16 5G. We strive to provide our customers with exceptional experiences and quality products. Feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to contact Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice it good the phone i really appreciate doing business with you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value. Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , good value, we all know how important our phones are, thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price it has worked perfectly the time I used it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A16 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Call volume was too low, but adding a volume booster app solved that problem, Included esim made it easy to establish new service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid City Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is working very well and the staff was extremely helpful setting up the new phone and transferring data from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A16 Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing the 6 year old A10e Galaxy i owned previously . So far so good . Ask me in 6 years and I'll be able to tell you if I like it as good as my old A10 e which was Great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item quality... Excelent Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone, I did decide to go back to my Apple iPhone but if you like Android, this is an ideal choice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone and its features. The camera is better than my old Nokia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great mobile at good price. This is a Great mobile at good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great phone but not smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Budget phone, sluggish app loading.always slow in getting apps running but once its on then it works smooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Rbnjr, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. It is very clear and very fast in changing the screen from one thing to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To good to good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as ag ife for friend ,initially I thought he will like it,but it turned out to be one of the best gift got so far this year. Looking for some good with low budget, this is it. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two A16 5G for my daughters and they got crazy. This is so amazing and cheap comparing to the current market. I recommend it.

    I would recommend this to a friend