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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1613 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,613 reviews
  • Rated 5 out of 5 stars

    Great alternative to s series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great like the s series, but i am not on my phone for social media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's perfect. All you need for all the basics and a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victoria Ruelas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my father who has a hard time navigating throught smartphones but this is super easy for him to use and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the phone long enough to see how all features work. Difficult to find how features work and things just keep popping up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase i made with best buy so far. It was budget friendly, fast delivery and all components where in the box i am very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile Don't requiere More recommendation. Simply excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad , ram only 4 gb . That is why it is not good for me .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For emergency only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a good purchase but I hate that I didnt get it back in time to exchange it. It was supposed to be unlocked but it is showing that its not on a network when I try to make a call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is very sluggish in use. I literally have to restart it every day to get a little more speed out of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jayleahdad, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your thoughts as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your connectivity. Feel free to contact Support if you would like any further assistance after. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Positive experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and very understanding. Very courteous and very delightful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is making for a great affordable work phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retail manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, customer service at Best buy was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Needed to add a phone line in short notice and had it going same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice I made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regretted buying this phone great choice to make

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones with great price in the market for 2025

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung phone is an inexpensive choice for people who want a reliable smart phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy this slow phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow phone, phone is super sluggish. I wish Samsung added better processor and more ram. 4GB ram is not acceptble in 2025.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Syed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost, Basic device. It works, it runs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much Thank you so much Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working fantastic!!! Better than Exspected!!

    I would recommend this to a friend
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