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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,613 reviews
  • Rated 4 out of 5 stars

    All good Samsung phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my relative and it worked well for her daily usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service in Staten Island New York my favourite store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a bit faster, i wish these phone companies would stop using mediatek processors they ALL suck lol, good for the price though at or under 200dollars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestK, thank you for taking the time to share your experience with using the Samsung Galaxy A16. We value your feedback as we improve the design and functionality of our products. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great for little kids.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for little kids. But not for using multiple apps at the same time. Lags too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone. The price was affordable. It was fast. But starting to glitch here and there but over all its fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well so far for the price. The camera isnt as good as yhe older version and the battery drains quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone is Light weight it is absolutely value for money ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 5 and we love our Samsung phones!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheap but very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone and it's performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent product and service from the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gimme that gift card. I told the truth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my child’s first phone. Cheaper than a tablet, more portable and enough space to download a lot of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price. Delivered in 1 day. So happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2nd phone bought for international traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked wonderfully I loved it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sales person by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sales person ever. Smart, friendly, professional, and excellent customer service. Honest and sold me a fabulous worry free refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is a great store to shop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sells great products with great prices great customer service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glitchy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is glitchy and seems to her stuck and lag. Like ir buffers. It's somewhat slow. I was told by a coworker this phone has a slow processor. Not happy about it being glitchy for it being a brand new phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day GriseldaR, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. Thanks for providing us with detailed feedback regarding your experience. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Correct phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not need a high-end phone so the price is right for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holiday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it a lot. The call quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic phone for the price, and great sound quality......

    I would recommend this to a friend
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