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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1613 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,613 reviews
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J bought teo of this ohoes for my parents and they loved it so well they kept calling me to thabk me . Would love to buy again for my wife’s parents too . I guess it’s user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grace

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was lovely and nice I cold get into this wonderful app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Results

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Housemate loves the phone ... Loves me too ... Uses it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for the price, the camera is surprisingly nice, I will definitely recommend it for anyone needing a back up phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price. I will recommend to friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to use and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my grandma can use easy and can use all the apps and is not difficult To use or understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS CELL PHONE! USER FRIENDLY :) So easy to adjust to this new one from my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Bought it for my elderly parents and they are enjoying its convenience and simplicity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and will recommend to my friends , coworkers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer serveice representative was very proffessional and friendly.gave so many options on the product selection and its working data details.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as Pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a relatively cheap phone, it works fine. However, after previously using a Google Pixel phone from several years ago, this one pales in comparison. The camera is mediocre, despite the three lenses. The UI is average at best, but it has few features compared to Pixel. It struggles when multiple apps are open and tends to crash. I also dislike the Samsung "ecosystem" of apps and UI design. So overall, I say spring for the Google Pixel, or save your shillings for one down the line, instead of getting this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day DanielP, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Without having more information available regarding what you may be experiencing with your camera and UI, I suggest reaching out to Support if you would like further assistance with troubleshooting. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love it ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my new phone. Great quality. I'll be back with my 3 teenagers to purchase their new phones as well. Thank. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Phone For Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just ok. I don't know why sometimes when i am holding the phone the long way it flips sideways. The camera pictures are not very vibrant, but it will do. The phone is good for regular basic usage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sparkle217, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve our product line. It sounds like Auto Rotate is enabled on your display. Swipe down from the top, tap the Auto Rotate icon (or Portrait/Landscape) in Quick Settings to lock it to Portrait (or Landscape) to stop it, or tap again to re-enable rotation. That should resolve your display rotating. Without having more information available regarding your camera quality, I suggest reaching out to Support for further assistance. If you would like to share any other feedback with us or if you would like further assistance, our Support reps are standing by. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung Lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! But I love everything that's Samsung! Yes!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality great service and attention in the store good and recommended device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for great price. Highly recommend. Five stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone adjustment time....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is basically 85% like my previous BLU android phones, but the remaining 15% will take some getting-used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a pre-teen needs without breaking my wallet. Good first phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like some of the features on this A16 Samsung phone. This phone is suppose to be a upgrade. When you are looking up a contact person name, you have to scroll down all the names,i nstead of hitting the letter of the person name.I previously had the A13 Samsung phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Stoney23, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the design and functionality of our product line. To look up contacts by name on your Galaxy A16 5G, open the Contacts app and use the search bar at the top. Alternatively, you can scroll through the list, and if you have many contacts, use the alphabetical sidebar to quickly jump to a letter. Please feel free to review, "Manage your contacts with ease on your Galaxy phone and tablet" if you would like to learn more. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Cheaper phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices and products, easy place to get any electronics and you can test before you buy it.

    I would recommend this to a friend
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