The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,613 reviews
Rated 5 out of 5 stars
Favorite
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Favorite phone. Side mounted fingerprint scanner is easy-to-use, (it's in the one-off switch) so can use screen protectors without problems.
Good day Kiero, thanks for sharing your feedback with us about your experience using the Samsung GalaxyA16 5G. We appreciate your candor as we continue to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. These resources will help you resolve what you have been experiencing with your battery life. Let us know afterward if you would like further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
ALHAG Dada
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service and personalized
Excellent in the information needed for the customer
This reviewer received promo considerations or sweepstakes entry for writing a review.
I despise this phone. This is my third or fourth cheap Samsung phone, up until now I have loved them and never had an issue. This is one is terrible. Battery life is awful. Despite my home Wifi being set to auto-connect it will not detect my home wifi without me restarting my phone every single time I return to my house. The touch screen sucks, you have to touch a very specific spot up to when pulling down the menu or it does nothing. The touchscreen failed after 3 months and I had to mail it in for repairs because the Samsung verified repair people could not repair it themselves. During the nearly 2 weeks it took for the Samsung mail in repair process I went back to my old A03 and all my problems went away. No wifi issues, no touchscreen issues. I wish I could just have a new version of the A03 phone. This phone sucks and makes me consider an iphone.
Howdy Disappointed, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to address your concerns regarding your battery life. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Also check out, "Galaxy phone or tablet Wi-Fi connection issues" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Rated 5 out of 5 stars
Love my phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new phone use it for everything and it works great and the case i bought with it