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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1613 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,613 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone and my brother liked it and I will recommend it to friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My old phone, after 5 1/2 years, was faster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after my Samsung Galaxy s10e died after 5 1/2 years. I figured anything I bought would be faster than a phone that old. Wrong! It's much slower- tapping the screen often doesn't register for 4-5 seconds. I'll think the tap must have not gone through, so I'll tap it again, only to then have both taps register, and go somewhere I didn't want to go. The fingerprint sensor is more annoying than anything else because it works maybe 40% of the time - the passcode has become less frustrating to use. Then there's the problem of unlocking it find 3 apps open, none of which I had opened. It will randomly change display settings, move icons around, and not pick up bluetooth devices - even when everyone in the room has a phone that picks it up. As for basic functions, it works.....if you can tolerate the annoyances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Felix, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A16 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to keep your Galaxy phone or tablet from slowing down," "Galaxy phone or tablet's screen is frozen or responds too slowly," "Samsung phone is not recognizing fingerprints," and "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Every time I need a phone, I go to Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two phones from Best Buy. Each time I was welcomed at the door and offered assistance right away. The associates were informative and made sure I got what I wanted. They even gave me the best prices. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, first I went to amazon, the vendor sent me the wrong item. I just went to best buy. and picked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Travel Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to travel with if you want to leave your personal phone at home. I highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, especially once I tweaked the settings to my satisfaction. Only issue is notifications are not loud enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, is my boy’s first phone, looks very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and operating system is not good .Otherwise is good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rajuahmed, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung A16 phone. Easy to navigate, fast loading pages. And I could put my SD card in it. A big win for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vishal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I love to order in bestjssjsnjsbsnensnnsnsnsn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its actually unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for cheap price that actually worked and was actually unlocked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and the service I received was equally excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the need for inexpensive unlocked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive unlocked phone and this fits my needs. A little large but so far very pleased with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband and he is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent budget phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for starter phone but laggy and refreshes the app if you switch back which I found annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was excellent. Everything worked the way it should. All expectations met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG A16 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung A16 is very good phone under 200$. Best phone for gift someone very special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and I use it everyday. Very good quality and makes my life easier everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Child friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Hate the side button. Hate the texting app. Great for a starter phone for kids.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy VivianaC, thanks for taking the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as we strive to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra Samsung

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