The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,613 reviews
Rated 4 out of 5 stars
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good phone and my brother liked it and I will recommend it to friends
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this after my Samsung Galaxy s10e died after 5 1/2 years. I figured anything I bought would be faster than a phone that old. Wrong! It's much slower- tapping the screen often doesn't register for 4-5 seconds. I'll think the tap must have not gone through, so I'll tap it again, only to then have both taps register, and go somewhere I didn't want to go. The fingerprint sensor is more annoying than anything else because it works maybe 40% of the time - the passcode has become less frustrating to use. Then there's the problem of unlocking it find 3 apps open, none of which I had opened. It will randomly change display settings, move icons around, and not pick up bluetooth devices - even when everyone in the room has a phone that picks it up. As for basic functions, it works.....if you can tolerate the annoyances.
Howdy Felix, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A16 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to keep your Galaxy phone or tablet from slowing down," "Galaxy phone or tablet's screen is frozen or responds too slowly," "Samsung phone is not recognizing fingerprints," and "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Rated 5 out of 5 stars
Every time I need a phone, I go to Best Buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased two phones from Best Buy. Each time I was welcomed at the door and offered assistance right away. The associates were informative and made sure I got what I wanted. They even gave me the best prices. Thanks Best Buy!
Hello Rajuahmed, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
Rated 5 out of 5 stars
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Samsung A16 phone. Easy to navigate, fast loading pages. And I could put my SD card in it. A big win for me!
Howdy VivianaC, thanks for taking the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as we strive to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra