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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,711 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit slow but thats compared to my S22+. It lags a bit but it is a great starter phone or back up especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use nice mobile thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandma, she loves it! It works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 4 stars because I don't like the deleting system i used to be able to delete multiple messages at once but now I can only delete one on this phone that sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter and she’s so in love with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for a pre-teen. Not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile Don't requiere More recommendation. Simply excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fair price. Great color! Easy to transfer all data from old phone. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook/Baker at a school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone everyone was so helpful i will alway buy my phones here.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad , ram only 4 gb . That is why it is not good for me .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente product good price can't bit that. Fast purchase

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Dont Buy this slow phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow phone, phone is super sluggish. I wish Samsung added better processor and more ram. 4GB ram is not acceptble in 2025.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Syed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cell phone and would recommend to other to purchase. Awesome customer service tto.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A present for someone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift and they like it.. its a good phone for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I needed from what I had before..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For Senior cusstomer, real bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a real bargain at the $200 price point. I may get another for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice for a budget-minded person who needs a fully capable smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones with great price in the market for 2025

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best unlocked new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my phone, this phone is reasonably priced and an excellent phone and you can buy it unlocked so you can go with any company. I went with Patriot the only Christian owned conservative phone company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is making for a great affordable work phone.

    I would recommend this to a friend