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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,711 reviews
  • Rated 5 out of 5 stars

    AAA phone for elderly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my elderly mother. Easy to learn and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price. Is more affordable than other options!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still adjusting to a Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using an iPhone for many years, I feel lost and disappointed with my Galaxy. Perhaps I haven't learned the features yet, but the podcast player is not enjoyable. The sound quality is not as rich.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BarbaraC, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working fantastic!!! Better than Exspected!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost, Basic device. It works, it runs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying but seems like it’s a great phone for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice cellphone, but a little bit slow,unlocked phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. Just a little different from my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra phone for work and this one had what I needed and was it easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good product and easy get access to get this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is owesome and good price I paid for it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and easy to move from a older Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does have eSIM despite what others say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this phone so got one for my daughter yesterday. It does have eSIM. Got the 12 month $15 per month Unlimited talk-txt-data Mint Mobile eSIM plan setup no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone for my grandson, He happy with it. also has a nice case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and attentive....Good Head... Thanks...Great customer service...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the device. Just don't expect blazing performance compared to their flagship SKUs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Unlocked and in perfect condition. Set it up with my carrier and had no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it esim and sim unlocked i can USE overseas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is meant what it's supposed to do. Sometimes slow but expected from a 200 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. Still getting use to all the features

    I would recommend this to a friend