The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,613 reviews
Rated 3 out of 5 stars
Maybe my new phone-Samsung - Galaxy A16 5G 128GB
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife has this phone, I am still considering it. She is happy with compared to he Samsung S8 phone. A big upgrade, so I am trying NOT to have the same phone as her anymore. But for the price, its worth the money no matter how tech savy you are.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a great experience purchasing my ipad at the Kendall store located in Miami. Eventhought it was not in stock at this store the sales person made it easy for more me to pick it up the same day at the Dadeland store.
Thank you again
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very bad experience. I bought open box cell phone at the store. While charging at home it turned off every 10-15 minutes and I had to turn it on each time. I went online to try to find an option to exchange but there was only option to buy. I saw that open box sells for $40-60 cheaper. The guy at the store sold me open box for full price. I bought online another phone to pick up at the store and went there to return defective open box phone. A guy at customer service wanted to charge me $45 restocking fees ! For defective opened box phone that they sold me for a full price ! After speaking with the manager, and explaining him the issues, manager treated me like I am a fool and said that the phone screen goes black because it goes to a sleep mode . I explained that I know the difference between phone turning off and the phone that goes in sleepjng mode. After spending 45 minutes and waiting for the phone to turn off while nobody is touching it, i was able to return it without paying restocking fees for defective opened box phone which they sold me for a full price. Very bad experience!
Howdy HCorntez, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Without having more information available regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Rated 1 out of 5 stars
DO NOT BUY THIS PHONE!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had nothing but problems with this phone I got it the day that it was released. Which was roughly 9 months ago I've had to do several factory reset I also had to reset my network multiple times. The network issues is the main problem can never find a network, I have a protection plan through The geek squad for 2 years I was under the impression that I had the first year with Samsung under warranty and then after the first year I'm with the geek squad for any repairs afterwards I went in to speak with someone at The geek squad a few months ago he didn't really seem interested in helping me much at all and then came to tell me that they could replace the phone but then the protection plan is invalid after that I would have to buy a whole new one. That is not fair it is ridiculous. How can you have a cell phone without a protection plan already paid $80 for the first protection plan and now I got to pay another less than a year later because the phone is a piece of crap
Aloha NicoleA, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a look at, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your connectivity. If you would like further assistance afterward, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
Rated 5 out of 5 stars
Celular Samsung
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good celphone but poor batery life. I have to charge it almost everyday.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a Mother’s Day gift for my wife, and though it is an older model it was a significant upgrade. It was a quick set up, easy switch of the Sim, and she was very pleased.