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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,711 reviews
  • Rated 5 out of 5 stars

    Galaxy A16 G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone for my needs with awesome features! Charges super fast as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente,......................... . .........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good and the price and delivery are good and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone set and working at this price of 200.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheap but very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone and it's performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my son. I recommend it 100%. It met all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is very sluggish in use. I literally have to restart it every day to get a little more speed out of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jayleahdad, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your thoughts as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your connectivity. Feel free to contact Support if you would like any further assistance after. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked wonderfully I loved it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8, 12, and 17 year old all have these phones , and it works for each of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    title ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not the phone long enough to give a good review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great price all the bell and whistles without the high price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is easy to navigate. I do wish there were better choices for the ring tones though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone , A perfect size and very practical phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase i made with best buy so far. It was budget friendly, fast delivery and all components where in the box i am very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone and features. It is a little slower and larger than my prior and I'm having a hard time getting used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the phone long enough to see how all features work. Difficult to find how features work and things just keep popping up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale person that help us with our new phone was very helpful She answer all our questions. and put every thing from our old phone transferred into our new one as we waited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating Icon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color...Shortcut icon on homepage is frustrating unable to move it & disrupts progress, have to dodge it & move it to area of screen that i won't need

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a bit faster, i wish these phone companies would stop using mediatek processors they ALL suck lol, good for the price though at or under 200dollars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestK, thank you for taking the time to share your experience with using the Samsung Galaxy A16. We value your feedback as we improve the design and functionality of our products. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Decent phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone. It gets slow after a while. Ive had a couple of these now because theyre cheap and i always lose or break them. Camera is not too great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Edgar, thanks for taking the time to review your experience using the Samsung Galaxy A16 5G. Your feedback allows us to remain committed to constant innovation while we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A16 5G offers functional durability for daily use. It includes a standard IP54 rating for splash/dust resistance. The camera is capable of taking bright-light photos with its 50MP main sensor. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. We're happy to listen and work toward a better experience for our customers. Thank you for being a dedicated Samsung customer. - Debra Samsung