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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,711 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it great devices im very happy with the iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Takes beautiful pictures. Great price at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average phone. My kids like it. It’s not an iPhone. But it is great for a first phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Emanthedad, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Happy with my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Easy to ser up and transfer data from old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product I recommend it worth buying .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A16 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia a good phone. It has lots of memory. The security is very good. The battery only lasts about one day. It's also a little hard to turn off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for a good price i would purchase this phone again

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Great delivery of a substandardly made phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from Best Buy was exemplary, but this phone is a serious downgrade from my S21 fe. The processing functionality is alarmingly slow. Its a 6 year newer phone with wifi 5 compared to the 6e on the S21 fe. No wireless charging and alot of my apps don't function as well as before, IF they are still functional-which some aren't.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ShaunL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16. We value your candor as we strive to improve the functionality and performance of our product line. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product this is my third time of purchasing for three different people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Awesome price. I totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for pretty good price worked just fine until I dropped and ran it over

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 1 out of 5 stars

    averyr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is a lot better than my previous Motorola phone. Easy to use, screen and functionality are much better. I Would recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this not 25s Samsung actuale not bad phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very delighted with the purchase, the phone is super good, the in-store deal with the seller was the best of experiences,I definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for Seniors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone, very reliable and good for seniors. Very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone twice. Once for my brother and second for my dad. 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for aging A52, plus six years of OS and security updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung A16

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible camera, but a good first phone nothing too fancy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A-16 is a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my A-16 phone. It's very convenient and beneficial to use every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases samsung GA16 Mobile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experiance with Best Buy is amazing. The product is pefect.

    I would recommend this to a friend