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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,711 reviews
  • Rated 5 out of 5 stars

    Cheap, User Friendly, Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cheap and user friendly smartphone I’ve ever owned. I bought it for my mother and she seems to like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems great.... especially for the price...!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, ready to be used. Its always my kind of brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    heavug users must avoid and basic user would love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started to user it for few of my apps in daily use then it stated to slow down.. it will be a great match for the minimalist users .... Not recommended for users who want to user many application but good for users who want to keep phone for the basics purpose..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Rehan, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Bought as a Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift so havent used it yet, but it has good reviews

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on June 14, 2025. It's a very nice budget phone considering I just moved from using an iPhone 11. However, this phone will not work with Verizon's 5Guw, but will work with T-Mobile's 5Guc. I just switched from T-Mobile to Verizon and that's how I found out. The phone doesnt have the necessary hardware to handle Verizon's 5Guw and will just show 5G in the top right corner of screen. Ultimately, I would refer people to this phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy DuzntMatter, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Before you can start enjoying 5G, please be aware that its availability in some areas may be limited, however, more and more 5G infrastructures are being built, which means additional carriers will have 5G availability as time goes on. Verizon, in particular, supports nationwide 5G at speeds similar to LTE, and 5G Ultra-wideband (UWB) that can deliver higher speed data. Feel free to check out, "How to use 5G on a Samsung Galaxy phone or tablet" if you would like to learn more. If you have questions for us or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Calls are clear. would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy A16 5G 128GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone for mother in law who doesnt need all the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Needed to add a phone line in short notice and had it going same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my younger brother and he’s really enjoying it and he said he loves playing games on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a smart phone. I did not want to pay over a lot for a phone. This one worked nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is underated it is such a good phone I bought it for my mom and she liked it the camera graphics are amazing for the people that like taking pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift for mom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom works really well i definitely will buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and very understanding. Very courteous and very delightful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good no problem. deliver on time phone work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! For value! Good brand as well ! Happy son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's perfect. All you need for all the basics and a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Buying this phone Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price good deal I like it Buying just Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone, not so good Google.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok, the messaging sucks because you cant see what your typing unless stupid updates!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow lagged a lot straight out the box but for the price not horrible. It also told you at 2% when it was low which I liked. Fell from chair height and screen stopped working but no cracks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AngelA, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we continue to improve the performance and functionality of our product line. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Without having more details available regarding what you may be experiencing with your display, I recommend reaching out to Support for further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung