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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the phone. Many also appreciate its ease of use, design, storage capacity, screen size, and features. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,711 reviews
  • Rated 5 out of 5 stars

    Samsung a 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a good price. Does everything i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung phone is an inexpensive choice for people who want a reliable smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to s series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great like the s series, but i am not on my phone for social media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was very Godis strong easy to use and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy 15 before this, so far I do not think that this is a better phone. I will assume that is because I am not used to it. I got rid of google message and switched to Samsung message. It could not find my J Lab ear buds in it's blue tooth, which I used for 2 years with the 15. I am sure I will get used to it in a moth or 2. Right now it is in a break in period.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there StevenD, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time to become better acquainted with your new device. If you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J bought teo of this ohoes for my parents and they loved it so well they kept calling me to thabk me . Would love to buy again for my wife’s parents too . I guess it’s user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the price was great. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, easy to use samsung updated software works better, but the battery drains quicker than i the moto has a better battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my S10e Samsung after 6 years because it wouldnt take an update any longer. We chose 2 Galaxy A16's which do what we need on the phone, however, they are a bit slower to react to commands. Have only had the phones a month, so hope we get used to them. I did not want to spend $1000 for a phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Mouse, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Happy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung you cant go wrong very durable phone always a great brand easy features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verified purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and amazing functionality. Helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retail manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, customer service at Best buy was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone. The price was affordable. It was fast. But starting to glitch here and there but over all its fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sales person by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sales person ever. Smart, friendly, professional, and excellent customer service. Honest and sold me a fabulous worry free refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way is if the government

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the team had played together was the first game in which they played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love phone very much samsung galaxy is the best in my see eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice I made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regretted buying this phone great choice to make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase ,I’m looking forward to buying more stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Samsung phone. Does the job. Not a lot of bells and whistles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there JeffL, thank you for taking the time to share your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and design of our product line. If you would like to provide additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good price for its features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for its price and works well and has not randomly froze

    I would recommend this to a friend