Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product I recommend Very good price and available at stote
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone if you don't want to spend a lot of money for a phone.
I would recommend this to a friendGood for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. We use it for a backup phone
I would recommend this to a friendGet another Samsung phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best choice if you do a lot on your phone. It is not very fast. And the camera leaves a lot to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ATLGIRL1, thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of our product line based upon feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. We realize that transitioning to new devices can sometimes feel a bit overwhelming. No worries needed as we have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
no more samsung products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very slow phone. My old phone updates and charges in literally half the time. I do the updating on wifi and depending on how much needs updated you will need to find something to do it's going to be a while, no phone should need 20 to 30 minutes to update. And to charge even from just 50% you'll need about an hour and a half.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Brian, thank you for sharing your experience with using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Wall chargers and charging your Galaxy phone or tablet" to learn more about charging speeds and compatibility. If you have any questions for us or if you would like further assistance, let us know by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is constantly slowing down and I have to restart it in order for it to work again. The screen freezes and the only way to fix that is to restart the phone, which I can't do because the screen is frozen. I then have to wait for the phone to die in order to fix the screen issue. This happens very often.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy NemilydeeT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. WE value your thoughts as we continue to improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Let us know if you would like further assistance afterward by reaching out to Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy about my order i give 5 star to best buy
I would recommend this to a friendGreat Phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, especially for the price! Definitely recommend!
I would recommend this to a friendIrritating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laggy and irritating to use if you prefer smoothness. when you try to input opt from the messaging app the browser refreshes and you have to request a new opt every time, so either you have to use the notification or do the process in a different system
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Nanai, thanks for reaching out to share your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. We would be more than happy to assist you further with your messaging feature but we need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support at your leisure for further assistance. Thank you for being a loyal Samsung customer. - Debra
A total nightmare.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is awfully slow even compared to most phones older than this. It seems like Samsung is putting their slowest processors on these lower end phones combined with a newer operating system that it's just too much for these type of phones to handle.... avoid this phone at all cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Johnny0779, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
More suitable for a old person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was not too much of a good choice it freezes up at times and the camera quality not optimal for a Samsung phone i wish i could return it like i did the other one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kenrique2, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to check out, 'Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a treasured Samsung customer. - Debra
My new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and the price won’t break the bank we had a unbelievable service guy named Canada in Springfield Ohio
I would recommend this to a friendA16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Great phone for elderly parents. My parents have no issue using the phone.
I would recommend this to a friendSamsung Galaxy A16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone, I did decide to go back to my Apple iPhone but if you like Android, this is an ideal choice
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good other than my brothers screen broke without the screen protector breaking
I would recommend this to a friendJamie weaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great phone great help and workers great time learning about phones
I would recommend this to a frienda16 review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone good value at this price very good products best buy
I would recommend this to a friendCell phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.:Good price: good features: battery life ok..could be better
I would recommend this to a friendBrand response from Samsung
Posted .Hey there LisaM, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help address your battery concerns. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thanks for being a loyal Samsung customer. - Debra
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase my mom got it for flexibility and light weight
I would recommend this to a friendAmazing cellphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two A16 5G for my daughters and they got crazy. This is so amazing and cheap comparing to the current market. I recommend it.
I would recommend this to a friend
