Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
New Samsung phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung Phone is great. Lowes helped me set it up and works great. Thank you.
I would recommend this to a friendToo heavy and large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for about 4mo, coming from an iPhone 7. I didn't realize how heavy and clunky it was as I bought online and then picked up in the store. I don 't like not being able to change the size of my desktop icons. Have had difficulty trying to locate help for desktop issues. Photos are not as good of a quality as I expected fro as many cameras that it has. I decided that I am going to look for a smaller phone that doesn't weigh my purse down and that can actually fit in my pants pocket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DonnaW, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A16 weighs 7.06 ounces with a main display size of 169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners). To change app icon size on your Galaxy A16 5G, long-press an empty area of your home screen, select Home screen settings, then tap on Home screen grid. From there, you can adjust the grid layout (e.g., to 4x5, 5x5, 5x6) to change the icon size, with a larger number for the rows/columns indicating smaller icons. Tap Done to apply your changes. If you would like to share additional feedback with us regarding your experience, or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great phone for people that are looking for a cheap and modern smartphone. It is great for kids and older adults
I would recommend this to a friendmy samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, a must have to stay safe. I'll recommend to friends and family.
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my phone I recommend my all friends by this phone
I would recommend this to a friendPleasant to use smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is fast responding and has new features compared with my previous one. I am enjoying using it!
I would recommend this to a friendGood Divice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the device exceeds expectations....
I would recommend this to a friendSolid phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son lost his iphone needed a replacement asap so he got this not bad
I would recommend this to a friendToo Slow for Daily Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this phone. It looks nice and has enough storage, but it is too slow. It takes a long time to open apps or move between screens. This made it hard to use every day. I thought a 5G phone would be faster. I would not recommend it if you want a phone that works quickly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha HakeemJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Basic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Try to return as a plus member at Lake Jackson TX but refused because plus or total member can’t get extended period return for all phones as local store CSR told but it’s doesn’t make a sense for pay extra plus membership or total membership.
No, I would not recommend this to a friendGood update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good update from my old A10 and was easy to transfer files from my old phone
I would recommend this to a friendHighly Recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price and what I need it for. Would highly suggest if someone needed an affordable phone.
I would recommend this to a friend- Pros mentioned:Overall performance
cheap phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it's a good cheap budget phone. Samsung quality
I would recommend this to a friendBrand response from Samsung
Posted .Good day Benn, thank you for finding the time to share your thoughts with us about your Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy A16, please feel free to contact Support. We'd love to hear more from you! Thank you for being an unwavering Samsung customer. - Debra
my sister
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in Houston they help me alot which phome to getthank you
I would recommend this to a friendGood phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough help available. They tried but I felt something was not right.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Susan, thank you for sharing your feedback with us about your experience with using the Samsung Galaxy A16 5G. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for choosing Samsung! - Debra
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my nephew and it was more than perfect.
I would recommend this to a friendThanks best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, with a great price for a new phone
I would recommend this to a friendDont buy, slow unresponsive screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone stinks. I had a cheap motorola that started to have some battery issues so I got this, and I hate it because it is so slow and unresponsive.I don't even know how they can justify selling it. And i'm just talking about navigating around the phone , minimizing, maximizing, swiping , it sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JosephS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you have any questions after reviewing the resource shared by reaching out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Galaxy A16
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid phone for the price. Suggest a soft phone cover, as the screen cracks pretty easy. Doesn't seem as durable when compared to higher end models.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SeanW, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share any other feedback with us or if you would like any further assistance, please do hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Basic Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good as a baisc ohone, it annoys with the performance lag with not much apps run ing in background.
I would recommend this to a friendBrand response from Samsung
Posted .Good day Caballero500, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of a product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to contact Support. Thanks for choosing Samsung! - Debra
