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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1718 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the phone's strong overall performance, excellent battery life, and good camera quality. They also appreciate its ease of use, beautiful design, and ample storage capacity. However, some users have noted concerns regarding its processor speed, limited RAM, and issues with heat dissipation and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,718 reviews
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and delivered on time with updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to play games, its awesome. It even fell and the screen didn't cracked. This is a hreat phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality great service and attention in the store good and recommended device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone for an android or iphone user. Comes with all the preloaded applications and you can uninstall them according to your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 5 and we love our Samsung phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent product and service from the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic phone for the price, and great sound quality......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like some of the features on this A16 Samsung phone. This phone is suppose to be a upgrade. When you are looking up a contact person name, you have to scroll down all the names,i nstead of hitting the letter of the person name.I previously had the A13 Samsung phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Stoney23, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the design and functionality of our product line. To look up contacts by name on your Galaxy A16 5G, open the Contacts app and use the search bar at the top. Alternatively, you can scroll through the list, and if you have many contacts, use the alphabetical sidebar to quickly jump to a letter. Please feel free to review, "Manage your contacts with ease on your Galaxy phone and tablet" if you would like to learn more. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung A15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product s in best buy and the services are very good product is the best in functions

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Child friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Hate the side button. Hate the texting app. Great for a starter phone for kids.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy VivianaC, thanks for taking the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as we strive to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love The Results

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Housemate loves the phone ... Loves me too ... Uses it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grace

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was lovely and nice I cold get into this wonderful app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2nd phone bought for international traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALHAG Dada

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and personalized Excellent in the information needed for the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holiday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it a lot. The call quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very helpful by my wife a new phone because she was mad that I had bought myself a new phone couple days prior got all the supplies they needed for it very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, especially once I tweaked the settings to my satisfaction. Only issue is notifications are not loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Sad :/

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looked nice, and felt nice clear screen but it was really really slow and kept freezing when In use and battery life was horrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy PhillipH, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet freezes and crashes" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help address what you've been experiencing with your device. Additional resources to help resolve what you've described with your battery life include "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Feel free to contact Support after checking out the resources shared if you would like any further assistance. We're always happy to help in any way that we can! Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price. I will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung A16 phone. Easy to navigate, fast loading pages. And I could put my SD card in it. A big win for me!

    I would recommend this to a friend