Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the phone's strong overall performance, excellent battery life, and good camera quality. They also appreciate its ease of use, beautiful design, and ample storage capacity. However, some users have noted concerns regarding its processor speed, limited RAM, and issues with heat dissipation and connectivity.
This summary was generated by AI based on customer reviews.
Phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay phone it does have its issues it crahses and gltiches out so i wouldn't care to get it agian
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AKAS, thanks for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvement on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Support. Thanks for being a valued Samsung customer. - Debra
Great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality Best price, time ago I purchased a similar TV and a Samsung cell phone
I would recommend this to a friendGreatest phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and will recommend to my friends , coworkers
I would recommend this to a friendOk, but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty fine, but having only 4gb makes it quite slower. Also there's some missing features that my old phone had, like screen recording.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Marcio, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to improve our product line based on our consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Good for the price but...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for starter phone but laggy and refreshes the app if you switch back which I found annoying.
No, I would not recommend this to a friendSamsung Lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! But I love everything that's Samsung! Yes!!!!
I would recommend this to a friendBasic Phone For Seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is just ok. I don't know why sometimes when i am holding the phone the long way it flips sideways. The camera pictures are not very vibrant, but it will do. The phone is good for regular basic usage.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sparkle217, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve our product line. It sounds like Auto Rotate is enabled on your display. Swipe down from the top, tap the Auto Rotate icon (or Portrait/Landscape) in Quick Settings to lock it to Portrait (or Landscape) to stop it, or tap again to re-enable rotation. That should resolve your display rotating. Without having more information available regarding your camera quality, I suggest reaching out to Support for further assistance. If you would like to share any other feedback with us or if you would like further assistance, our Support reps are standing by. Thanks for being a valued Samsung customer. - Debra
Older model but nice upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Mother’s Day gift for my wife, and though it is an older model it was a significant upgrade. It was a quick set up, easy switch of the Sim, and she was very pleased.
I would recommend this to a friendIt nice to be using this
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about you people thank you so much
I would recommend this to a friendSamsung Galaxy A16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality Excellent. Very good for browsing with 5G.
I would recommend this to a friendA16 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of this phone. It is perfect for me for emails, texts, games, google research and as a phone.
I would recommend this to a friendSolid entry phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone. I don't like all the Samsung bloat ware. I hid or deleted alot of it but it keeps suggesting features that requires Samsung apps
I would recommend this to a friendNice for first time or second phone .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people were great ɓut if you want a cell to use all the time move up . I have this one running slow because i have to many things on it .
I would recommend this to a friendBrand response from Samsung
Posted .Hello there BethL, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice to buy and use i recommend this item, for.
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on the phone. I am hsppg with my purchase.
I would recommend this to a friendGreat vaue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value Highly recommended for price
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great phone im working in apps but it work good
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price, is my boy’s first phone, looks very good
I would recommend this to a friendNot as good as Pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a relatively cheap phone, it works fine. However, after previously using a Google Pixel phone from several years ago, this one pales in comparison. The camera is mediocre, despite the three lenses. The UI is average at best, but it has few features compared to Pixel. It struggles when multiple apps are open and tends to crash. I also dislike the Samsung "ecosystem" of apps and UI design. So overall, I say spring for the Google Pixel, or save your shillings for one down the line, instead of getting this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DanielP, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Without having more information available regarding what you may be experiencing with your camera and UI, I suggest reaching out to Support if you would like further assistance with troubleshooting. Thank you for being an unwavering Samsung customer. - Debra
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, hate that they don't have a headset jack anymore.
I would recommend this to a friend