Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
My godson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My godson said he had never had a good phone lime thos one and love it so much
I would recommend this to a friendBest buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money for anyone looking for a decent smartphone
I would recommend this to a friendNew smart phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really enjoys the new phone and programs installed.
I would recommend this to a friendSamsung phone A16
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mobile phone for medium budget price, used for few months now
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good phone for good price. best technology . it is a great deal
I would recommend this to a friendGood price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cell phone is basic but useful. Perfect for basic calling and texting at a good price...
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone except it wont stay on for only 10 min while not in use
I would recommend this to a friendBrand response from Samsung
Posted .Hey MarilynL, thank you for your feedback on your Samsung Galaxy A16. We are happy to hear that you are overall pleased with the usage of your device. We know how important the ability to align the settings to your preferences are to you every day, and we have the full manual for your device available online to assist you. We also have our team of experts available to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Mid-Grade Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone had to be replaced because he first one wouldn't charge. It's an okay phone, but it's not the same as the Galaxy phones.
I would recommend this to a friendBrand response from Samsung
Posted .Hello K123, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to review, "Galaxy phone or tablet will not charge" to help resolve what you experienced with your original device. If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
Worked for a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone overheats and becomes unusable. Only had it for 1.5+ months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Prize, we appreciate you sharing your feedback on your Samsung Galaxy A16. We know how important your phone is to you, and needing to be able to have prolonged usage that is comfortable in your hand. We have a great article available online to assist you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available through chat to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Galaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone very easy to use and has all the Apps i need
I would recommend this to a friendWorst phone I have ever own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone ,A16, is the worst phone I have ever owned in my life, period. It's slow, lagging, not responsive, very difficult to use it for anything. I just have to delete most of the app or it will not even run, it definitely not worth the money, please, don't waste your hard earned money on this. Samsung products are usually very good but why they made such a junk like this, unbelievable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Oldguy314, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please let us know by contacting Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
samsung jc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the model of the phone, great service received in store
I would recommend this to a friendUnderpowered and Slooooow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be an ok phone as your kid's first phone (or grandma's last), but if you're trying to do anything serious, you'll be incredibly frustrated. It lags horribly. You can literally count the seconds between button press and reaction. Switching between apps is painful. Unless you're only working one app, this phone can't be used for gig work. I am returning mine and getting the A25+ instead. The only upside is that it is one of the few phones left that allow you to add an SD card.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Mwrobison, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. You can adjust the touch sensitivity in your display settings, if you choose. Feel free to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by contacting Support. Thank you for being a devoted Samsung customer. - Debra
Samsung A16 mobile Phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung A16 mobile phone works well with ease of new software and updates.
I would recommend this to a friendWeak reception .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is 2gb and has very weak reception. I widh id be allowed a chance to trade it in for a 5gb that will be of help.. every day i regret buying it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there RoseM, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy A16 5G. Mobile 5G service is only available in certain cities but will be available in more cities soon. If you are in a coverage area, the device may switch to LTE during periods of heavy use to maintain optimal device performance. Whenever 5G coverage is unavailable, your phone will automatically fall back to 4G or 3G speeds. Check if your phone is displaying the 5G indicator on the status bar. If it isn't, your phone is using either 4G or 3G. The 5G indicator's appearance will vary based on the carrier. Please feel free to check out, "How to use 5G on a Samsung Galaxy phone or tablet" to help resolve what you have described to be experiencing with your connectivity. If you have any questions or if you would like further assistance afterward, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Clingy but acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect much when I got this phone. I knew it would not be as good as the higher grade ones. For the most part, it's OK at best. If you plan to have apps on it and have ANY load on it, it will lag, stop working, and sometimes restart on its own. It is good for phone, and maybe news apps, anything heavier than that and the performance will start degrading drastically.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Youssef, thank yo for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Feel free to contact Support after reviewing the resources shared to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slight difference from the A15 but not much. I would recommend this over the A15
I would recommend this to a friendMannyQ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding for the price. You would think it cost so much more. Easy operation.
I would recommend this to a friendSuperbbb phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Akways samsung thanks for best buy for best deal love it
I would recommend this to a friendBest ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and durable this phon all is the best i love its
I would recommend this to a friend
