Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the phone's strong overall performance, excellent battery life, and good camera quality. They also appreciate its ease of use, beautiful design, and ample storage capacity. However, some users have noted concerns regarding its processor speed, limited RAM, and issues with heat dissipation and connectivity.
This summary was generated by AI based on customer reviews.
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Clear and loud volume. Plenty of storage space and fast processor.
I would recommend this to a friendPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone and the service I received was equally excellent
I would recommend this to a friendKit Kat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new phone real well. Although it seems to turn off hard.
I would recommend this to a friendVishal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I love to order in bestjssjsnjsbsnensnnsnsnsn
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money. Very happy with my new phone. The phone quality meet my expectations.
I would recommend this to a friendThink before you buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is so slow. Everything is slow and it's voice to text feature is terrible. I bought this to replace my lost Samsung Galaxy S25 Ultra. A big mistake. Luckily, a few weeks later , I found my Galaxy 25. Sadly, too late to return this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day LEHA, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we strive to improve the functionality and performance of our product line. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Reset Bixby on your Samsung phone or tablet" to help improve the performance of your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a devoted Samsung customer. - Debra
A15 cell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it difficult to navigate the screens and hard to get use to.
I would recommend this to a friendHappy Birthday
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.B-Gift for a family teen.. reasonable price and unlocked for parental choice of connection.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my husband and he is enjoying it
I would recommend this to a friendRecommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and excellent budget phone.
I would recommend this to a friendDO NOT BUY THIS PHONE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with this phone I got it the day that it was released. Which was roughly 9 months ago I've had to do several factory reset I also had to reset my network multiple times. The network issues is the main problem can never find a network, I have a protection plan through The geek squad for 2 years I was under the impression that I had the first year with Samsung under warranty and then after the first year I'm with the geek squad for any repairs afterwards I went in to speak with someone at The geek squad a few months ago he didn't really seem interested in helping me much at all and then came to tell me that they could replace the phone but then the protection plan is invalid after that I would have to buy a whole new one. That is not fair it is ridiculous. How can you have a cell phone without a protection plan already paid $80 for the first protection plan and now I got to pay another less than a year later because the phone is a piece of crap
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha NicoleA, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a look at, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your connectivity. If you would like further assistance afterward, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
Best Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement of my old phone. Most needed for added memory.
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for this specifications phone compared to most retailers
I would recommend this to a friendThey are awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were so helpful and friendly. They are the best.
I would recommend this to a friendLow price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% ok............................................
I would recommend this to a friendGood unlocked phone for the price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking phone and unlocked too for travel overseas
I would recommend this to a friendBudget friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the basic phone with all the premium hardware and updated RAM
I would recommend this to a friendSamsung - Galaxy A16 5G 128GB (Unlocked)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some time getting use to all the functions that it comes with.
I would recommend this to a friendSamsung A16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, camera editing isn't as advanced as samsung galaxy phone. But okay for a phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Antoinette, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding what you've been experiencing with your device or if you would like any further assistance, please do not hesitate to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Big and slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but its slow and big. The is an economic alternative.
I would recommend this to a friend