Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Pretty decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent and does what it needs but could use a longer battery
I would recommend this to a friendHopefully I can get a trade in refund
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I am back with a windows 98 PC. This thing is a piece of absolute junk. Bought just over a month ago and had to ctrl alt del reset because it froze completely. If you work gigs at all especially Flex your battery will not last the shift, last war a silly app game runs absolutely terribly. I cannot find fixes for this particular phone like stopping certain notifications(I know where notifications are), google opens tabs on the bar, and syncing to my car is even a nightmare for yt music. I'd say you get what you pay for but I guess I am old school where $200 is a decent amount of money for a phone. Thought this problem was only restricted to fast food and their bad products but Merica needs to step it up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NathanR, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16. We value your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes," "Apps on Samsung phone are not sending notifications," and "Unable to connect Galaxy phone to a car" to help resolve what you have described to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, let us know by contacting Support at your leisure. Thanks for choosing Samsung! - Debra
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product from Samsung. I would buy it again
I would recommend this to a friendGalaxy a16 5G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung's A series has never disappointed me yet. Can't beat the price.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter phone for a pre-teen. Not too expensive.
I would recommend this to a friendSamsung phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente product good price can't bit that. Fast purchase
I would recommend this to a friendSamsung phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone looks good and we like best buy support. We have bought two phone
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an average phone. My kids like it. It’s not an iPhone. But it is great for a first phone.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Emanthedad, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thanks for being a valued Samsung customer. - Debra
Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok phone compared to others but all phones are useless
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day EmanuelJ, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to make improvements on the functionality and performance of our product line. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thanks for being a cherished Samsung customer. - Debra
Slow, poor RAM for just everyday(nonstreaming) use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a significantly small RAM that you quickly realize will crash constently and make you want to throw the phone instead of use it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AnthonyL, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We strive to provide our customers with exceptional experiences and quality products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your device. Let us know if you have questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra
A present for someone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a gift and they like it.. its a good phone for its price.
I would recommend this to a friendPerfect Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for my kid because I can buy as many as she breaks
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone just gets stuck and freezes on me.
I would recommend this to a friendOkay for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is okay for the price but it is quite laggy at times and has poor video quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AustinS, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your thoughts as we improve the performance and functionality of our product line. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Not as good as i ASSumed since I love Samsung.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom. Basic use (phone calls and facebooking). Has slow responses and while setting it up screen froze up for no reason, Pictures aren't the greatest either.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due it's lack of memory (4 GB) this phone freezes frequently and needs to be rebooted. Not being a gamer I thought 4 gigs would be enough for phone use and texting. The MAJOR problem for me the phone locks out using your wifi for a hotspot and allows you to use your data only. I find this totally unacceptable as my previous Samsung phone allowed wifi use. My next phone will not be a Samsung I should be allowed to chose how I use my hotspot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DennisF, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Samsung phone or tablet freezes and crashes" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you are connecting multiple devices to your hotspot, ensure that your device can handle the number of connections. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Samsung phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work with ease I have to touch the screen several times to get it to work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy TomekoWeems, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the design and functionality of our product line. You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. Hope that helps! If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thanks for being a faithful Samsung customer. - Debra
Mrs. William Phillips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to learn how to use. should include users manual. Turnoff process is difficult.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sasha, thanks for taking the time to review your experience using the Samsung Galaxy A16. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time. If you would like any further assistance afterwards, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Excellent gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gift for my parents ! Would purchase again
I would recommend this to a friendA15 Samsung Galaxy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and affordable, colors to match personality
I would recommend this to a friend
