Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
It does it's job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to but it seems to suddenly restart more often than any other I've ever had.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jlc1987, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung provides a 2-month warranty on your device for manufacturing defects in materials and workmanship. Sometimes apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward by reaching out to Support. Thanks for being an unwavering Samsung customer. - Debra
Samsung A15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry durable and affordable, colors to match personality
I would recommend this to a friendPhone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right away...................... not happy. About that
I would recommend this to a friendBrand response from Samsung
Posted .Salutations AnthonyP, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Lag and drag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laggy and just not what i expect from Samsung very disappointing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Vdubb, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize the performance of your device. Feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a steadfast Samsung customer. - Debra
Basic Samsung phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic Samsung phone. Does the job. Not a lot of bells and whistles.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there JeffL, thank you for taking the time to share your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and design of our product line. If you would like to provide additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente,......................... . .........
I would recommend this to a friendPhone set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone set and working at this price of 200.
I would recommend this to a friendGood for secondary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone lag is there while using apps. Okay for if you are using it as secondary
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Saikutta, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance by contacting Support. Thank you for being an unwavering Samsung customer. - Debra
New phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like the phone. A lot not transfered from my other phone. Cant delete emails. Getting all kinds of junk that i cant delete. Very unhappy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy NatalieA, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can transfer many different types of files using Smart Switch. However, some content can only be transferred between two Galaxy devices. Feel free to check out, "Content that can be transferred with Smart Switch" to learn more about what content is transferrable. If you're unable to delete emails on your Galaxy A16 5G, please restart your phone and clear the email app's cache/data. You can also check app updates, disable "Confirm deletions" in settings, or ensure your account settings are correct, or try deleting via webmail. If you have any questions for us or if you would like any further assistance after reviewing the resources shared, please let us know by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra
yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product I recommend it worth buying .
I would recommend this to a friendGood choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Awesome price. I totally recommended.
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but does not hold a chatge. Inwas expecting more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations PL87, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to check out, "Apps are draining battery on Galaxy phone or tablet," "Battery Life and Performance Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. If you would like further assistance afterward, do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Too slow
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone and returned it because it was so slow and laggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Knub, thanks for taking the opportunity to review your Samsung Galaxy A16. Your feedback allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Feel free to contact Support if you have any questions for us afterward or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Cheap Functional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great phone. But about what I expect for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey AndrewC, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share any other feedback with us or if you would like any further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
Samsung A16 5G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok phone good for the price just not the best it run supper slow and is really laggy once you use like 115 gbs but its a good budget friendly phone that can last 2 or 3 years!
I would recommend this to a friendBrand response from Samsung
Posted .Salutations JaydenN, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to continue improving our product line based on our customer feedback. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" to help resolve what you have described to be experiencing with your device. Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a faithful Samsung customer. - Debra
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is ok…. It lags a lot when you first unlock it. Once it’s been going a little bit the phone works ok. But I mean you get what you pay for
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day BrysonP, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being an unwavering Samsung customer. - Debra
Not a Good Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find this to be a good phone. When I leave it to charge overnight, it only charges intermittently even though when I plug it in, it shows that it is charging. I then have to charge it during the day, and, it takes an extremely long time to charge (up to 6 hours). When it does fully charge, it will not hold the charge even when it isn't being used. The screen is not responsive, and I have had calls go to voicemail or people hang up because I haven't been able to answer the call. Unfortunately, apparently I kept it past Best Buy's return time, which I didn't know about, and now my only option is to return it to Samsung, which is not an option as I need my phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Terri, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Ok for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had too many issues with this phine it freezes up , the battery life is pretty bad and ithad alot of glitching and it was a brand new phone. Would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha CynthiaB, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16 5G. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet freezes and crashes," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Sorry for bothering you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful service, im sure the guy was a manager too. returned the phone because he wasnt getting any credit from me for being rude and dismissive. got the phone elsewhere.
No, I would not recommend this to a friendGreat startup phone!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains very quickly! Great startup phone for both kids and older adults!
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Alex, thank you for sharing your experience with using the Samsung Galaxy A16 with us. We appreciate your critiques as we strive to improve the functionality and design of our product line. If your Galaxy A16 battery is not performing as expected, take a look at "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. If you would like any further assistance afterward, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
