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Customer Ratings & Reviews

$199.97

Customer reviews

Rating 4.4 out of 5 stars with 1718 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the phone's strong overall performance, excellent battery life, and good camera quality. They also appreciate its ease of use, beautiful design, and ample storage capacity. However, some users have noted concerns regarding its processor speed, limited RAM, and issues with heat dissipation and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,718 reviews
  • Rated 5 out of 5 stars

    Good first smart phone for minor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first phone for minors. Good price point for a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelwnte

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prices good y volveria comprar otrl y buena atencion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy a cheaper one but was advised for $20 will give me a 5G. Looks really good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that another product besides SAMSUNG S22'S ETC.ETC. could be as reliable as my GALAXY A16...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transfered data from old phone to new phone for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Would recommend this phone to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s kind of fair price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really kind of this phone because the connection on this phone have really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price . Fast to charge battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst not Best Buy - Run around not solutions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this via phone by a Geek Squad agent, as an unlocked phone compatible with my phone service carrier. It is not compatible, per my carrier - It took a week to figure it out with my carrier. That put me 2 days outside the return window. Best Buy AI-automated menu-live agents not in store were no help & told me store staff are not taking calls, that they cannot connect me with a manager. The only option they give me is to travel more than an hour to the retail store to find a live person & hope they will make an exception. $200 plus an annual Geek Squad support membership & no other recourse? Worst not Best Buy in my opinion

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is good product and Best buy is good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is focusing on customer satisfaction and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Boost Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! And after inserting my Boost SIM card it instantly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user for years and was not aware this A16 was so user friendly. Love everything about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this smart phone overall. Keyboard is a bit tricky, however.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regret not spending a little more on a better phon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to send text messages when you look up a person in your contact and try to send them a message it doesnt let you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day IreneG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to make improvements on the functionality and performance of our product line. If you're unable to send texts from contacts on your device, please restart your phone and check your signal. Reset your network settings, if needed. It is usually an issue with the carrier or its service. However, we do have a resource available to assist you. Check out, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you've described. If you have any questions or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Awesome Phone with all required specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with required specs without costing a bomb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone with decent processing power for the price. A great budge phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jai

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peferct for Day to day Use for Incoming and outgoing Phone calls.. Streaming Good with Wifi..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service personnel. Great first smart phone for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfied with my purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had what I was looking for and it was within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup phone and this open-box Samsung fit the bill...

    I would recommend this to a friend