Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the phone's strong overall performance, excellent battery life, and good camera quality. They also appreciate its ease of use, beautiful design, and ample storage capacity. However, some users have noted concerns regarding its processor speed, limited RAM, and issues with heat dissipation and connectivity.
This summary was generated by AI based on customer reviews.
Samsung A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful quality phone even competes with iPhone super equally
I would recommend this to a friendSamsung A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my dad he likes it. And we love the color too o got the white
I would recommend this to a friendSlow phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and operating system is not good .Otherwise is good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rajuahmed, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
Samsung A16 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at an affordable price when purchased at Best Buy!!
I would recommend this to a friendBest value for unlocked phones on the market
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for unlocked phones on the market. it is worth it to get a brand name.
I would recommend this to a friendphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i apricated service. good advise for technology convince me.
I would recommend this to a friend- Cons mentioned:Processor speed
no more samsung products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very slow phone. My old phone updates and charges in literally half the time. I do the updating on wifi and depending on how much needs updated you will need to find something to do it's going to be a while, no phone should need 20 to 30 minutes to update. And to charge even from just 50% you'll need about an hour and a half.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Brian, thank you for sharing your experience with using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Wall chargers and charging your Galaxy phone or tablet" to learn more about charging speeds and compatibility. If you have any questions for us or if you would like further assistance, let us know by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Overall performance
Samsung - good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, expected more but still decent enough. Try it
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Anonymous, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. If you would like to provide additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra
Too much stuff on one phone for it to be simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its abundantly slow compared to the A23. Decent camera picture. But im more of a low tech person anyways. Lots of features and bang for your buck but I dont know how to use any of it :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey LivA, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturer defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. We understand that a learning curve may apply when upgrading devices. Have no fear! We currently have a plethora of resources available to help with any learning curve that may exist. We offer device manuals, software updates, interactive simulators, and video tutorials online that highlight your device and its features. Feel free to check those resources out when you can. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a staunch Samsung customer. - Debra
Excellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Samsung A16 mobile from best buy downingtown. The service is excellent
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Phones ive ever gotten, they are reliable and able to handle lots of apps and at once.
I would recommend this to a friendNot worth being called a smartphone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this phone as my s23ultra died and needed a cheap phone to tide me over until the s26ultra is released. However , while I understand it is a cheap phone , the fact that it is almost unusable as a phone is unacceptable. Cannot run simple apps and expect to even be able to answer a call. While usimg google maps, an incoming call made it to my watch but the phone didnt register the incoming call for two minutes after i answered it on the watch and already hung up as an incoming call. Unable to run 2 apps at all where apps needing 2 factor codes from texts or email fully closes the app needing the code which starts a loop . Also takes about 40 seconds between each attempt to take a picture and half the time the camera fail with error.
No, I would not recommend this to a friendMy new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and the price won’t break the bank we had a unbelievable service guy named Canada in Springfield Ohio
I would recommend this to a friendBudger phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat slow phone. But not too slow. Terrible camera though
I would recommend this to a friendBrand response from Samsung
Posted .Howdy HCorntez, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Without having more information available regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good other than my brothers screen broke without the screen protector breaking
I would recommend this to a friendGreat phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great phone for people that are looking for a cheap and modern smartphone. It is great for kids and older adults
I would recommend this to a friendFirst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the opportunity. Very much appreciated.
I would recommend this to a friend- Cons mentioned:Processor speed
A total nightmare.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is awfully slow even compared to most phones older than this. It seems like Samsung is putting their slowest processors on these lower end phones combined with a newer operating system that it's just too much for these type of phones to handle.... avoid this phone at all cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Johnny0779, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Terrible phone,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this phone, WIFI keeps going in and out. With out notice, Causing my carrier to charge me more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha TawnyaG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you've described to be experiencing with your connectivity. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra
Just Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow phone, does not work well, and was supposedly brand new when I bought it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Poor, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra