Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 10961289
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the phone's strong overall performance, excellent battery life, and good camera quality. They also appreciate its ease of use, beautiful design, and ample storage capacity. However, some users have noted concerns regarding its processor speed, limited RAM, and issues with heat dissipation and connectivity.
This summary was generated by AI based on customer reviews.
Good for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. We use it for a backup phone
I would recommend this to a friendHappy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy about my order i give 5 star to best buy
I would recommend this to a friend- Cons mentioned:Processor speed
Too Slow for Daily Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this phone. It looks nice and has enough storage, but it is too slow. It takes a long time to open apps or move between screens. This made it hard to use every day. I thought a 5G phone would be faster. I would not recommend it if you want a phone that works quickly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha HakeemJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Used as temporary phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for a temporary phone while my galaxy note comes in.
I would recommend this to a friendBrand response from Samsung
Posted .Hey EarllynJ, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. If you would like to share your thoughts with us about your device performance or functionality, please let us know by reaching out to Support. We'd love to hear more about your experience using your device. Thanks for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
cheap phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it's a good cheap budget phone. Samsung quality
I would recommend this to a friendBrand response from Samsung
Posted .Good day Benn, thank you for finding the time to share your thoughts with us about your Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy A16, please feel free to contact Support. We'd love to hear more from you! Thank you for being an unwavering Samsung customer. - Debra
- ||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friend
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the other reviews, I should have taken it into consideration. This product lags extremely badly. You can't listen to music and get directions at the same time. You can't look at one page and go to another (it closes out everything once you open another window).
No, I would not recommend this to a friendGood update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good update from my old A10 and was easy to transfer files from my old phone
I would recommend this to a friendA16 5G screen blanking occassionally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suddenly goes blank in the middle of viewing. It's probably an operating system or peocessor issue, as my previous Android phone A14 had the same issue too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ARKS, thanks for taking the opportunity to review your Samsung Galaxy A16 5G. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your display. If you would like any further assistance afterward, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my needs whould buy again good quality..
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Jcran, thank you for taking the time to share your thoughts with us about the Samsung Galaxy A16 5G. Your satisfaction motivates us to continue delivering the best quality product. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra
Basic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Try to return as a plus member at Lake Jackson TX but refused because plus or total member can’t get extended period return for all phones as local store CSR told but it’s doesn’t make a sense for pay extra plus membership or total membership.
No, I would not recommend this to a friendA16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great device. I give my father as a gift he like the device. This is super amazing and comfortable device.
I would recommend this to a friend- Cons mentioned:Processor speed
Don't waste your money on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lags way too much and then freezes. It signs out of the apps a lot for some reason and on other phones I've never had that problem. It's not good for anything except for texting and calls. The camera is terrible and it takes forever to snap a picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MariaC, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Issues with Camera app on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Without having more details available regarding what may be occurring with your calls and text messages, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra
new phone - not really
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky. Has information from another person. I thought I was buying a new phone.
No, I would not recommend this to a friendmy sister
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in Houston they help me alot which phome to getthank you
I would recommend this to a friendToo heavy and large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for about 4mo, coming from an iPhone 7. I didn't realize how heavy and clunky it was as I bought online and then picked up in the store. I don 't like not being able to change the size of my desktop icons. Have had difficulty trying to locate help for desktop issues. Photos are not as good of a quality as I expected fro as many cameras that it has. I decided that I am going to look for a smaller phone that doesn't weigh my purse down and that can actually fit in my pants pocket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DonnaW, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A16 weighs 7.06 ounces with a main display size of 169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners). To change app icon size on your Galaxy A16 5G, long-press an empty area of your home screen, select Home screen settings, then tap on Home screen grid. From there, you can adjust the grid layout (e.g., to 4x5, 5x5, 5x6) to change the icon size, with a larger number for the rows/columns indicating smaller icons. Tap Done to apply your changes. If you would like to share additional feedback with us regarding your experience, or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Get another Samsung phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best choice if you do a lot on your phone. It is not very fast. And the camera leaves a lot to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ATLGIRL1, thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of our product line based upon feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. We realize that transitioning to new devices can sometimes feel a bit overwhelming. No worries needed as we have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Thanks best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, with a great price for a new phone
I would recommend this to a friend- Cons mentioned:Heat dissipation
Worked for a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone overheats and becomes unusable. Only had it for 1.5+ months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Prize, we appreciate you sharing your feedback on your Samsung Galaxy A16. We know how important your phone is to you, and needing to be able to have prolonged usage that is comfortable in your hand. We have a great article available online to assist you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available through chat to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung A16
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy electronics .Will visit in future again .
I would recommend this to a friend