Customer Ratings & Reviews

Hello there AschantiW, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy A16 5G but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thank you for choosing Samsung! - Debra

Hello there BaalM, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to make improvements on the design and functionality of our product line. Please take a moment to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra

Howdy NemilydeeT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. WE value your thoughts as we continue to improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Let us know if you would like further assistance afterward by reaching out to Support at your leisure. Thank you for being a loyal Samsung customer. - Debra

Hey there MillieA, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra

Salutations SeanW, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share any other feedback with us or if you would like any further assistance, please do hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

Good day MohsinQ, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra

Good day GregoryS, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To stop word auto-correction on your Samsung A16 5G, go to Settings > General management > Samsung Keyboard settings > Smart typing and turn off options like Predictive text and Auto replace. You may also find Suggest text corrections to turn off in the same Smart typing section, which controls automatic grammar and phrase corrections. If you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a steadfast Samsung customer. - Debra

Howdy Mwrobison, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. You can adjust the touch sensitivity in your display settings, if you choose. Feel free to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by contacting Support. Thank you for being a devoted Samsung customer. - Debra

Hey there Mdjcklprm, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra