Customer Ratings & Reviews

Good purchase for the price! It also works perfect but I just wish this midrange phone would have charger as well and not just a cable.

It does its job, it's not the best but it's very good, the battery lasts more than a day

The best way I can describe the Samsung Galaxy A16 phone is to compare it to a base model car- it has a ton of features, but you can still tell it's not mid-level or high-end. For those young enough to have not ever had a "true" base model anything, What I mean is a base model car used to be just a car. No extras. No tech. Manual everything, including transmission and windows. No radio or a/c. Very basic. In cell phones, the equivalent would be a very basic old-school flip phone that basically only can be used for calls and texts. I think the Samsung Galaxy A16 is a great phone. It has a lot of features, so I wouldn't call it basic. But, I also know it's not on the same level as the high-end smart phones. So, if you're considering buying this phone, I encourage you to consider what you want and need to get out of your phone. If you're ok with not having every available feature, then you'll most likely like it. If you're wanting a great phone without the high price tag, then I recommend it for sure! Hope that helps!

I had this phone for a month, and it's met my expectations. I upgraded from a Moto G Power for the longevity of security and OS updates. The phone's features and camera are great.

Good phone at a great price for average users that don’t require much processing power. It handles most of the tasks well, apps work without lag, battery life is good. Samsung has promised software update support for 5+ years. I’m happy with the purchase.

- The device is great, including the colors. - I like it because is not heavy, very light phone. - It has all functions that I need. - The only think I found is the amount of RAM. It would be great if Samsung adds more RAM to the device, to make it a little bit faster.

Good product with many features. Battery strength is good too for such a phone.

Excellence device for the price. Does everything a smartphone should with ease. Good dispay... good call quality.. good speed ...

Works as expected, happy purchase. No further remarks necessary.

Just what I needed! A phone that works just like I exepect it to. Everyone needs one like this! Thanks Best Buy for your friendly and helpful srevice!

It's a good phone for the price. It does what it's suppose to do very well. I bought it for my son and he is exceedingly happy with it. He had a galaxy note9 previously and needed a replacement He said it's better than his old phone. He has no issues thus far. I am happy not having to hear any more complaining.

Nice phone fast connection picture quality is 5 star I just love my phone camera is so good

I really like my new phone. The response is really fast, and the letter and number fonts are large enough that I do not strike more than one character at a time.

After your Geek Squad transferred my information over from my old phone, I have been enjoying using this phone. No issues. Great performance. Got a discount buying a floor model. Thanks !

I'm having fun getting to know the different features. Having the product manual available online is very useful. When I first got the phone, I was having problems getting it set up. I came into Best Buy to ask for help. One of your staff at the customer service did it beautifully for and with me. That was VERY appreciated. I also bought the protector for the back and the electric plug adaptor. I understand the extra charge for the protector but think the electric plug should be included with the phone. It doesn't run without power.

This is a nicely put together phone and does what I need it to. The screen is clear and bright and the camera takes great pictures. My only complaint is battery life, it has not lasted as long as I thought it would. Have to charge late afternoon to make it through the day.

Well priced smartphone, with decent camera quality and good focus features within camera. Definitely a good choice for daily use for anyone. Has good battery life.

This phone is good with the price. If you are basic using phone. This smart phone is for you

Great phone with plenty of features at a fair price point. This was a replacement for an older parent's iPhone 8. There's a learning curve for people who may not be tech savvy but for anyone else, this is a convenient and affordable option. I can't speak to the quality of the camera because it's mainly used for calls, texts and some light internet browsing.

Works great, exactly what I anticipated. And good client service at the stores with helpful staff who go the extra mile.