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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1694 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Galaxy A16 5G 128GB (Unlocked)'s overall performance, camera quality, and battery life, with some appreciating its ease of use and design. The phone also provides ample storage and a decent screen size. However, some customers have expressed concerns about the processor speed, limited RAM, heat dissipation, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,694 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Bought it for my elderly parents and they are enjoying its convenience and simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very basic needs when it comes to a cell phone: 1. It must transmit and receive and not drop calls when in a good signal area. 2. Must be capable of Wi-Fi calling. 3. Text 4. Act as a Wi-Fi Hotspot. 5. Expandable memory (Micro SD card) That’s about it, and this phone checks all the boxes. And it does it for $150 (on sale). And the camera is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone, my daughter loved it, it has a decent screen size and a good camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Abraham

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so much love this phones ,the camera is very clear when you take pictures. Everything about the phone is perfect especially the battery I love it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Samsung A16 cell phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having used my new Samsung A16 cell phone, it is NOT as fast as I initially thought. MANY TIMES, I get frustrated when the cell phone DOESN'T respond as quickly as I would like. In addition, the battery drains quite rapidly. I would NOT recommend the Samsung A16 cell phone to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, as someone who doesn't do anything too hardcore, mostly just browsing and texting and calling, it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung A16 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of storage for me and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good phone works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works great no problem no issues easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 2 out of 5 stars

    Not a good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this phone is terrible. Everything is super laggy there were constant delays with inputs. Trying to open/close apps would result in undesirable actions. My 6 year old phone I was replacing is snappier than this phone. While the resolution was good on the camera, it would lag so badly that it was hit or miss whether the picture would actually be taken. The screen is good and videos/pictures look great once they loaded. Battery life was good, as would be expected on a new phone. Cannot recommend this phone. Was a waste of $200.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings AngusP, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16 5G. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Issues with Camera app on Samsung phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Samsung galaxy A16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that I wanted to do in run hot. It doesn't freeze up on me and it doesn't run slow.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sumsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very giod to work with, i love my new Samsung i ca ñn take beautiful pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung a16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a phone amazing processor and good display, Battery life very strong

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, simple, nice camara, good phone for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    INCREDIBLY SLOW - DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I can repeat a lot of the concerns other people had. Given that this us a new phone, it should perform much better than it does. The processor speed is not good and you will notice laggy, slow performance. Even with virtual RAM (only 4GB available), there is not enough memory to keep background apps open. I just fought for over half an hour to log into a bank app because I would request a text or call code, just to have the app be closed automatically and have to start the process all over again. Playing games is extremely difficult unless you close all other apps first, otherwise even simple animations cause lag and stuttering framerate. The screen is a good size and the phone is fairly inexpensive, but you're much better off buying a refurbished, several years old Galaxy S series for a comparable price or less. Check your options, because this phone is incredibly frustrating to use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TheSenate, thanks for taking the time to review your Samsung Galaxy A16 5G. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like to share any other feedback with us after reviewing the resource shared, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Just what I needed for an updated phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone at decent price, good camera and picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price. Also easy to handle and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs well and battery is awesome, my only complaint is that the display brightness doesnt get as dark as I want it be.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connectivity, Ram

    Rated 2 out of 5 stars

    Little ram just 4g of ram

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine untill i downloaded all my apps started to freeze works verry slow wifi keeps disconecting glitches but i didint no that this phone has only 4g of ram thats the reason nice phone great cameras and screen looks nice if your a person that like to downlod apps its not for you other then that its a good phone for calls text navigate and take nice pictuers i think ill be returning it and get somthing with mor ram at least 6g ram or 8 so it can run smoothly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Nicky2908, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Trust Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good value, capable of everything I've asked it to do and more. I'm quite impressed. I bought it for a person who is not accustomed to Smart phone usage and this Android has an Easy setting which is very helpful. The screen is nicely sized and the options for text are endless. I love it and I think I'll get one for myself because my A50 which I'm extremely attached to and still works so very well, is obsolete. Not in my world, but you know! Back to A16, it takes awesome photos, has great speakers, does everything an I Phone does only easier! Samsung you never fail to impress me whether it's a personal phone or a Washing Machine (my Samsung set is almost 14 yrs old and still looks/performs like new) or other major appliance, I trust Samsung to deliver and this A16 phone is just more proof of that trust.

    I would recommend this to a friend