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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,403 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bedt phone everrrrr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is all that i expected. It met all my expections. Best phone for best value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good & Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for 1 month & so far so good. Lot of memory and audio quality. Pictures are not the great thing though. Affordable price and fast overall functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 1 out of 5 stars

    averyr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is a lot better than my previous Motorola phone. Easy to use, screen and functionality are much better. I Would recommend this product to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this phone in the same month to gift. Works perfect and they are really happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for basics. Takes good quality pictures and has all the features that makes for a reliable phone. I am enjoying this phone and recommends to anyone who is looking for a good phone with reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone, looks beautiful and well designed bought it for my parents nd they love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old phone missed alot of calls. So far with the new phone as far as I know missed zero. Camera takes sharp photo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A cost effective upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better camera, more storage, similar size ,,, what's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty goood, just a budget phone for my son and it does its job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone...a definite upgrade from my last phone. Works well and has at least 5 years of upgrades/ updates as opposed to other phones 3 years of updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It's so easy to navigate the settings and get what I need quickly. The color is a beautiful light gray. I don't like black phones so I was very happy this color was available. Its not a top tier phone, but it does everything I need. I don't play games, use it for music. Great Samsung product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best price choice for an average phone thats moder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good working samsung galaxy phone thats budget friendly especially for the sale price I paid ($175 for 128gb storage). No issues regarding the phone itself and the software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung a16

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband, this was a BIG upgrade from his flip phone. Edwin at Best Buy Avon, Ohio did an excellent job with activation and set up. We got a great price on sale from Best Buy. The phone is simple and does what it's supposed to do. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good price good deal. i would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone and it was purchased for my husband . He prefers this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone ! I would recommend this to anyone wanting an inexpensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, hoping it lasts longer than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Video calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall performance. The build quality feels premium, and the device handles multitasking smoothly. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. The process of purchasing was smooth.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Heat dissipation

    Rated 3 out of 5 stars

    Cheap phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was getting hot and closing the multiwindow feature. The bluetooth was very weak. I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JuliaP, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also, check out "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your connectivity. Thank you for being a trustworthy Samsung customer. - Debra Samsung

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