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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1415 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,415 reviews
  • Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone I really appreciate the look like a S 24 you just may want to make sure you get a protective plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thee best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store ever and my new phone is amazing it is very fast and takes awesome pictures and the price was absolutely amazing I couldn’t ask for anything better. I really love buying from Best Buy all of their items are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The itel A16 is a solid phone for everyday use.It’s lightweight, easy to set up and works smoothly for calls,texting, browsing, and social media,The battery lasts well throughout the day, and the design looks nice for a budget phone. Great value for the price and a good buy from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced broken tiwn.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for rhe price. Does more than i need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Processor speed

    Rated 2 out of 5 stars

    Samsung A-16

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with this phone. The processor was lagging, sometimes didn’t even run some applications. Phone overheated on mutiple processes. Decent value for what you get, though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations CoryB, thanks for taking the opportunity to review your Samsung Galaxy A16. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the time available, feel free to check out "How to keep your Galaxy phone or tablet from slowing down" and "Keep your Galaxy device at its normal operating temperature" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsun A16 5G phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung A16 5G phone was reasonably priced. Very easy to set up. Case color is black. I purchased the purple case. So far the phone is working well with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well as expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung phone for my mom. The storage is enough for her needs, and the phone is working well as expected. She’s very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jany Gutierrez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that phone, like it's really good, the design it's lovely, and I love all the function that provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tele review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with absolutely no issues. Great customer service, in and out in no time at all!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy A16 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7+ years of using Pixel phones, this was the first time buying a Samsung product. The Galaxy A16 5G has been a long overdue change, and I wish that I'd switched sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for a change.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old A13 would no longer work. This upgrade was needed and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I needed at a very affordable price range. I uses for going online, check e-mail and messages and phone calls, everything are expected from Samsung I also use it to tap my bus rides instead the tap card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've finally had the opportunity to get a Samsung phone and so glad I have because my Motorola just wasn't as compatible as the Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price point

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price point, I bought it for my mom and after a year its been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good app I have ever seen and good quality products… thanks BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my kiddos does everything they need and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone updated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the features it offers, it's a product I like, especially the brand. And it has the functions I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gama medium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excelent phone recommend for to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far a very good device to use. It is simple, lightweight and the OS is well advanced and good for everyday activities. It is my second time I am getting this device. I will but it again if I have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, sales technician was very helpful in assisting with the purchase options

    I would recommend this to a friend
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