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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1697 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Galaxy A16 5G 128GB (Unlocked)'s overall performance, camera quality, and battery life, with some appreciating its ease of use and design. The phone also provides ample storage and a decent screen size. However, some customers have expressed concerns about the processor speed, limited RAM, heat dissipation, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,697 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my phone,The phone is provided all the needs I would like to use. Bestbuy staff was very helpful for finding A phone that fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! A phone that works just like I exepect it to. Everyone needs one like this! Thanks Best Buy for your friendly and helpful srevice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple affordble and the best ever entry level kind of phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecxelente movil trabaja bien y rápido además le dura bien la carga de la batería

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the phone is good, picture is excellent, sound is great. Only problem that I have personally is, that it is too large and heavier than I am use to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good really reliable and sturdy. Great resolution love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 year old niece and it works great for her. Camera quality it good too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That Samsung is really great for its price and. It works absolutely fine overall I like it and I’ll recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my friend and is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and I love the camera! The pictures look amazing. With the job I have I need to take a lot of pictures so I really like that they look so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Has everything you need. The camera takes great photos. Excellent reception. AAA+++

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable for the quality, but being a Samsung, I think requesting system updates every week is excessive; sometimes it takes a long time to open an app. The audio isn't the best, but the image quality is good. I think you could invest in a better Samsung product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BetsabeV, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. Your valuable input is appreciated as we continue to make improvements on our product line based on consumer feedback. Software updates are like oil changes and tune-ups for your phone or tablet, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. We would love to be able to assist you with whatever you may be experiencing with your audio quality but without being able to ask you any follow up questions and without having any details available regarding what you may be experiencing, I suggest reaching out to Support for further assistance. Thanks for choosing Samsung! - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone auper fastveverything updatea for you its very convenientbim satisfied with B the price and features thank you beat buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, recommend and very nice camera too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly for 80 year old mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone for my mom 80th Birthday , she loves it, it is user friendly, and it was easy for her to understand. I will be purchasing another one for my son

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy A16 Not a complicated phone to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy A16. It's easy to manage my contacts, photos, and apps I use. It's not a complicated phone at all. I'm a happy senior!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wonderfully functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully functional. Gets the job done. Solid. Great for work & personal activities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased replacement phone for elderly gentleman. His previous Samsung Galaxy phone was dropped in water and no longer usable. He was comfortable with this phone so decided to replace with the same phone he was familiar with! He is well pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone for my teenager who loves gaming. The battery does not run down fast so that is so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more toys to play with !! Can do more using WiFi with my Smart TV !! Easy to use !!

    I would recommend this to a friend