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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1697 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Galaxy A16 5G 128GB (Unlocked)'s overall performance, camera quality, and battery life, with some appreciating its ease of use and design. The phone also provides ample storage and a decent screen size. However, some customers have expressed concerns about the processor speed, limited RAM, heat dissipation, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,697 reviews
  • Cons mentioned:
    Connectivity, Heat dissipation

    Rated 3 out of 5 stars

    Cheap phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was getting hot and closing the multiwindow feature. The bluetooth was very weak. I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JuliaP, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also, check out "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your connectivity. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Julie's Samsung Phone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! Compared to my very old phone, this is a vast improvement. The display and functionality are great. I also want to thank Nor, an agent of the Geek Squad at the Richfield, MN store, for transferring all of the data from my old phone and providing a brief tutorial on using the features of the new phone. He also gave advice on where to get some online assistance which I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing an s8+ and this is comparable and a really great deal. I love the size as well. Plus it can run apps that my old OS couldnt. Manage your expectations, it is a little slow sometimes but it works well enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best price choice for an average phone thats moder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good working samsung galaxy phone thats budget friendly especially for the sale price I paid ($175 for 128gb storage). No issues regarding the phone itself and the software.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Number one phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Samsung quality. Mint Carrier for the Phone. Great service and Cheap. Do yourself a favor and buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth, and runs fast probably my favorite phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sweet A16 5G Samsung phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone except it is so slick and thin it is hard to hang on to. You really need a case/cover to offer better grip. The phone works as it should on 4G and 5G. Battery life is as expected and will last with normal use for 24hours or more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. some hic ups but it is to be expected with new "stuff"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung a16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much. “I like it. It has good capacity and works well.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mom loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a gift for my mom and she’s loves it. She said it’s easy for her to use, she’s not really tech savvy but she like the size and she loves how big the fonts are on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung a16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, working perfectly. Looks good and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Best product for less price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for cheaper price . Good design . Camera quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for $160

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price! It has great memory, charges quickly, and operates as any other Android! The camera is lacking and I do get comments from others about upgrading, but if this is the only draw back I am happy with my 2010 looking photos haha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is very good phone. I enjoy the different functions on the phone. I like all the different apps on the phone. The price was very good for this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pictures

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Able to add additional memory which is good in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good affordable phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased phone for my parent and they love it. definitely an upgrade from their old phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exactly what I anticipated. And good client service at the stores with helpful staff who go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece enjoys this phone. It has plenty of space for all of her apps and games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Galaxy A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with many features. Battery strength is good too for such a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great backup phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great backup phone. The battery and the camera is great for the price.

    I would recommend this to a friend