Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,403 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great craftsmanship. Like the color Affordable Dependable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Only if you really must

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst phone I've ever bought, lol. Lost my beautiful S22 and needed a new one. However, being a being student left me with no other choice than to get this lovely guy. It does the most basic things. However, it bugs out ALL THE TIME. I was warned about this when I purchased it. It's a true test of patience. If you have more than 5 apps going on at once ... Don't... Just don't. It serves it's purpose. I don't have Facebook, Instagram, or YouTube on it. The camera is lame. The battery life is good. The volume is good for Pandora. As a broke student, it'll do for now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaraC, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16 5G. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Gift for any occasions!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone for my Mother to replace her old Samsung phone and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Francisco g

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomenes great phone super fast phone recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is amazing. The camera quality, and ample storage are great! This is definitely an improvement from my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A16 Good phone to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. This phone allows for your apps to be loaded and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone its awesome a very afordable phone with very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung a16-5g

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is wonderful, the best option related quality /price . I recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Shipping. Best Buy overall is great especially buying with the device. And the device itself I bought is great, packaging is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but lags, good phone for kids.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low end Samsung phone. It lags compared to my previous S20. When I finger down from the top to go to my options like flashlight, messages, etc, it lags. It takes about a second or 2 which you'd think its nothing. But after using a higher end phone you are used to the instantaneous working of apps and such. For the price, can't really complain. May end up getting a S class phone on black friday and let the kids have this one. There is one thing I realized compared to my old S20 and my wife's S24 that I much more prefer. If entering passcode on main lock screen all I need is the code and it opens my phone like an apple. On my S20 and wife's S24, I have to enter code and then the accept button to get into the phone. What's the point of the code if I also have to confirm it?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Qhua, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve the functionality and performance of our devices. Samsung provides a 2-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your Galaxy A16. If you would like any further assistance afterward, please feel free t reach out to Support. We're here to help! Thanks for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth performer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, super-fast charging, easy to navigate apps, very modernize.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone for KID

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for a child! Very clear and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement A16

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for same model (under warranty). Power plug point on bottom of first unit failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these phones, each with the intention to use dual SIM capability, with a SIM from Mexico and the other US. I got it working both okay! One number had to be set as eSIM and the other number with the physical SIM. The rest of what this phone offers is very good for the small relative price compared to other high-end phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R.Stewart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Galaxy quality phone its alot like the A54 which was a great phone excellent quality camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hermoso

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper bueno , compré 3 en diferentes fecha y no me arrepiento es súper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is good as per price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good as per price. Battery backup is not good as per today’s requirements. Overall phone is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great pictures. Good price, easy to download applications.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    A slight Improvement over Motorola Gpower 24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Slow performance. Has this Annoying Woody Woodpecker notification I can't figure out to change. And an Issue with connecting to FiOS Router. I have to Restart the phone when it loses connection. Sometimes twice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Tucsonmax1, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also check out, "Galaxy phone or tablet makes a random notification sound" and "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you've descried to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    My phone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. Just a little different from my old one.

    I would recommend this to a friend
Sponsored