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Customer Ratings & Reviews

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Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Galaxy A16 5G 128GB (Unlocked) for its overall performance, camera quality, and excellent battery life. The phone is also appreciated for its ease of use, sleek design, and ample storage capacity. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity issues. Despite these concerns, the phone's positive attributes appear to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,102 reviews
  • Rated 4 out of 5 stars

    Kristing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and not hard to use. It is lighter than I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price. I will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Bought it for gift to friend in Africa. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Samsung Galaxy. My old phone was okay. But decided to upgrade with this model. I am very glad I did. Samsung has created so many features that it will take time to navigate it all. You tube has a few videos that really helps. Thank you Best Buy for prompt delivery. It wasnt easy to find in stock item. For this price point fab phone.I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my cousin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone for a gift for my cousin who lives in Africa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The most desirable budget phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent phone, low cost. Best for casual use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good medium priced phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen.Camera is ok with fair resolution. Not happy with fingerprint reader on the power button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grace

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was lovely and nice I cold get into this wonderful app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Results

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Housemate loves the phone ... Loves me too ... Uses it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap, User Friendly, Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cheap and user friendly smartphone I’ve ever owned. I bought it for my mother and she seems to like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic phone for the price, and great sound quality......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy 15 before this, so far I do not think that this is a better phone. I will assume that is because I am not used to it. I got rid of google message and switched to Samsung message. It could not find my J Lab ear buds in it's blue tooth, which I used for 2 years with the 15. I am sure I will get used to it in a moth or 2. Right now it is in a break in period.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there StevenD, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time to become better acquainted with your new device. If you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    The ultimate iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice iPad and I’m quite satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time, well priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, priced well Waiting for my gift from Best Buy for this review :o)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for a budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good dose what I need it to do good for a budget phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I was able to transfer all my information easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is very sluggish in use. I literally have to restart it every day to get a little more speed out of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jayleahdad, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your thoughts as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your connectivity. Feel free to contact Support if you would like any further assistance after. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A16

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what it is. Probably all the phone most people need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and will recommend to my friends , coworkers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well both connected to and away from WiFi. Best cheapest cell phone I've ever had.

    I would recommend this to a friend