Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$152.99
Save $17
The comparable value is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1698 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent option for a smart phone.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid phone that does the minimum you need for a smart phone. Could be priced cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy A16_1

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works really well and it is a good value for the quality it offers.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Affordable & Excellent

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will buy it again to give it to my cousin and I would definitely recommend this product to anyone....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 1 out of 5 stars

    Hot garbage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung should be embarrased to have their name on this phone. Extremely laggy, prone to having apps freeze up or crash. I have had this phone a month and have had to do a forced restart (press and hold side button and volume down simultaneously) twice because the phone went completely unresponsive. The screen is better than I anticipated for a budget phone and the battery life is pretty good. Those are the only positive qualities.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there DisplayNamePlaceholder, thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    samsung galaxy a16

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working perfectly. I have completed setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone it’s working good. Family liked it. Futures are really good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a month ago. It is working well. The performance is as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nurse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always love samsung phones best products ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldie but Goldie

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great! I like the larger size and larger print makes it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gimme that gift card. I told the truth.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my child’s first phone. Cheaper than a tablet, more portable and enough space to download a lot of games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Roxy review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price. Doesnt wireless charge but doesnt affect quality. For a baseline phone,it cant be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for older folks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device pefect for someone like my dad its awsome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Capable and dependable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should for not being the latest model. It didn't break the bank either so a great value for the money.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CHRISTOPHERD, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and work perfectly fine. I’m so happy to use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. I already have a higher end Galaxy as my primary phone and needed this one for my second number. For the specs and price, it's fast and efficient. There were not any cases in the Best Buy store for it, but I found one on Amazon for a few dollars that is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent gift for Chritmas. Good price and excelent item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality price is very good I loved it. I am thinking to change my other iPhone to galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Buckethead 56

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This photo was a birthday gift to our granddaughter. So she can communicate with us " and her parents. we are teaching how to be safe on protected apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the phone. I had no trouble replacing the unit and I was able to retrieve apps instantly.

    I would recommend this to a friend