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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,699 reviews
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Terrible device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply put, the worst phone I have ever purchased. And that’s including my basic Nokia from 2002. I had an IPhone 15 pro max that I gifted to my brother and I wanted to try an android device while I wait for the new IPhone in September. I expected a certain drop in quality and performance considering how much this phone costs but nothing prepared me for the disappointment I have since experienced. This phone is severely underpowered with its 4gig ram being incapable of handling even the most mundane tasks. It is sluggish, hangs often, and difficult to type on due to the lag. It is incapable of handling android auto and consistently fails when connected to the vehicle’s display unit. It cannot even handle switching between apps and will often reset the app soon as you get back to it hence switching between apps is impossible. I was tempted to return it but the mandatory restocking fee that is tied to it makes it an expensive affair. I might as well suffer for the one more month and wait for Steve Jobs descendants to save me from my misery. Do not buy this phone unless it is simply for picking up calls.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Mchanjamaa, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy A16. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 2-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for choosing Samsung! - Debra Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Graet Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandma and she loves it. Since it's for elder don't need much spec but long battery life and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good device simple for a kid or just for work project

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Affordable and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a slow phone… but its also sub $200! The screen is excellent for the value, and works perfect whether you are on a budget, or for another use (backup phone, kids phone, media controller, etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear and clean and good battery

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it for what occupied it recommended. For those who don't want to get too complicated like iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Michael d.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot this phone is better than my last one.Which I didn't realize I had since six years two thousand eighteen seven years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good for a budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good dose what I need it to do good for a budget phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlocked phone very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Works very effectively and is reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a pre-teen needs without breaking my wallet. Good first phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Android Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung phone met my expectations and I'm pleased with it and would recommend to buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16 best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone and best experience from besy buy and easy experience to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Samsung phone. Has everything I need and works well. And the price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone , fast and reliable for a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Galaxy A16!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need an exorbitantly expensive phone. The Samsung Galaxy A16 provides you with everything you need: reliability, speed and great graphics. Easy to set up too. Plus, less expensive than getting this thru my carrier. Best Buy is the only place in town offering unlocked cell phones. Bought online, picked up in-store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The ultimate iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice iPad and I’m quite satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellpgone, best price. You received a quality phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s goor the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works alright, bought it for my mom. She’s been using it for over a month now, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my new phone and also thanks to great customer service by debbie

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes his new phone over his old one. Took a long time for his to make the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, so far … no complaints, love the size, easy to navigate! Bought in store.

    I would recommend this to a friend