Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great really good condition and really good price great phone
I would recommend this to a friend - Pros mentioned:Overall performance
Great phone for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AT&T store sent me to Best Buy because they were out of theirs. The guy got me the phone right away, only thing was he didn't know how to transfer my data over. So back over to AT&T. But all in all a really good phone
I would recommend this to a friend Samsung's Deception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On January 9, 2026, I purchased a Galaxy A16 5G (128GB). I was surprised afterwards to discover that the phone did not include a power adapter—only a cable. Had this been clearly disclosed in the description, I would not have made the purchase. Adapters ALWAYS came with their phones. If they suddenly made this change then they need to state CLEARLY (not hidden) that Adapters are sold separately and phone needs adapter or a charging source to work. Charging the phone via a cable connected to an extension cord takes 4-5 hours. Some senior consumers don't have any charger, ext, or adapter and must pay the added expense. Multiple calls to Samsung customer service have been unsuccessful. I was promised supervisor callbacks that never occurred and was ultimately disconnected after requesting further assistance. Today I was disconnected again. I am very disappointed in Samsung's customer service. This situation has become unnecessarily frustrating for something as basic and inexpensive as a power adapter. Consumers need to add to the price of an adapter to the cost since the phone is incomplete. I do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Abigail, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung officially stopped including charging adapters in the box with the launch of the Galaxy S21 series in January 2021. We are focused on environmental sustainability, aiming to reduce e-waste and encourage the reuse of existing USB-C charging plugs. We aim to be as transparent as possible to avoid consumer confusion. Under the Features Tab on BestBuy, we include what's in the box with each device to assist on customers in making the most informed decision possible before a purchase is completed. If you would like to share additional feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Overall performance
Solid Samsung Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected. Transfer from old phone went quickly and easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for great price. Highly recommend. Five stars
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my old phone that was getting slow-had trouble keeping a charge. I think i’ll like it fine
I would recommend this to a friendBrand response from Samsung
Posted .Aloha MaryE, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, first I went to amazon, the vendor sent me the wrong item. I just went to best buy. and picked it up.
I would recommend this to a friend - Pros mentioned:Overall performance
Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone so far no issues . Sound is loud and good picture
I would recommend this to a friend - Pros mentioned:Overall performance
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is amazing! It does everything I need at a very low cost.
I would recommend this to a friend - Pros mentioned:Overall performance
Phone the phone!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good, very good
I would recommend this to a friend - Pros mentioned:Battery life
Smart phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money and great smart phone to use . Good battery life.
I would recommend this to a friend Nothing biught 2day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy anything 2day buy a few weeks ago I bought a cell and wall mount. The cell is great the wall mount and insyallation so far was good.
I would recommend this to a friend- Pros mentioned:Overall performance
Mr Ogawa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good affordable phone, bought one for my parent and they love it
I would recommend this to a friend Samsung A-16 needs less "Bloatware" apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good phone for my use, like the %g feature sounds clear, feels & looks good, however, this model comes with way too much "Bloatware" ... very confusing menus, Samsung (and other phone makers should consider selling their phones with justthe necessary programs / apps for basic us, & let the buyers get the apps from Google play store or open source. The "Samsung switch" app was very good for changing to the new phone. way too many setting not explained also,some are confusing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BooBalla, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. We appreciate your constructive input as we continue to improve our product line, based on consumer feedback. We understand that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to help make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please feel free to check out those resources and reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good phone and my brother liked it and I will recommend it to friends
I would recommend this to a friend - Pros mentioned:Overall performance
Good cheap phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap phone. Haven't had any issues with it so far
I would recommend this to a friend - Pros mentioned:Overall performance
Very nice phone at a budget price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device for one of my children and so far we are very happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Android phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great! I love it! Best Buy is my best electronic go to stores, Thank You To All Staff and Employees
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father loves this phone. Does it's job. Would order again
I would recommend this to a friend - Pros mentioned:Overall performance
Jammeh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality item. I love it. Thank you so much
I would recommend this to a friend