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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 903 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Galaxy A16 5G 128GB (Unlocked) for its overall performance, camera quality, and excellent battery life. The phone is also appreciated for its ease of use, sleek design, and ample storage capacity. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity issues. Despite these concerns, the phone's positive attributes appear to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 903 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    The Galaxy A16 5G is a steal! Runs smoothly for ev

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Galaxy A16 5G, 128GB. Solid phone for the price. Smooth performance, great battery lasts all day, and love the six-year update promise. Camera's decent in daylight, but night shots and gaming could be better due to limited RAM. Overall, great budget buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy A16 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to it but so far I am happy with it. Has much more storage and the pictures come out better than on my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone. The only issue is coming from a Galaxy S22 to this A16, i definitely notice the speed difference. The battery life is great and its a great phone, for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    A16 phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen display really good and crisp, processing speed mediocre. Camera average

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations RyanI, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and performance of our product line. The Device Care feature is available to keep up with the nuts and bolts of your device. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like any further assistance afterward, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect phone for young and old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung phone is perfect for us older folks who want a reliable unit with options to text, shop and surf the web. I love the features and the simplicity of it. A great buy@

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    worth for money great quality user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid consistent durable smooth operating phone without spending lots of money long battery nice camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I got Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to take a cheaper phone on vacation rather than my regular phone. Best Buy had this bad boy on special so I got me one. Yes the phone is not as snappy as my more expensive phone, but for a whole lot less, I can live with it. The Camera is good, the screen is clear and bright enough, Battery life has been great. All in all for the price I paid, i'd say I got great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. It was a gift for my father in law who is not really into tech, and he liked it, specially the size, good quality, good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Purchased Samsung Galaxy A16 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung Galaxy A16 5G from best buy. The purchase was very smooth and took very short time. I loved the product. The display and camera are impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Go with Samsung Galaxy A16 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone for everyday use. It is a nice size with a clear display. Very easy to use with lots of options for personal preferences and ringtones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Slower Than a 2-Year-Old Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to upgrade to the Samsung A16, expecting at least a modest improvement over my previous Moto G 2023, but unfortunately, this phone's speed has been a disappointment. The A16 constantly lags and gets stuck, making even basic tasks frustrating. Scrolling through apps, switching between screens, and even typing can feel sluggish. What’s most surprising is that despite being two years newer, the A16 actually feels slower than my old Moto G. Looking at Geekbench scores, my A16 has a single-core score of 853 and a multi-core score of 1824, compared to my Moto G 2023’s 745 and 1779, respectively. On paper, the A16 should at least match my old phone’s performance, but in real-world usage, the A16 feels noticeably slower which makes it hard to use comfortably. Aside from the underwhelming speed, the phone does have a decent screen and camera for the price, but I simply can’t recommend it due to the poor performance. I understand that a budget phone isn’t going to be a powerhouse, but I at least expected it to perform as well as my old Moto G. Sadly, that’s not the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent, it works very well, and what I love most are the sharp photos. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good phone works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works great no problem no issues easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great. I love the battery life and the the cameras are decent. It's a good bargain, especially with 6 years of update. I totally recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    INCREDIBLY SLOW - DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I can repeat a lot of the concerns other people had. Given that this us a new phone, it should perform much better than it does. The processor speed is not good and you will notice laggy, slow performance. Even with virtual RAM (only 4GB available), there is not enough memory to keep background apps open. I just fought for over half an hour to log into a bank app because I would request a text or call code, just to have the app be closed automatically and have to start the process all over again. Playing games is extremely difficult unless you close all other apps first, otherwise even simple animations cause lag and stuttering framerate. The screen is a good size and the phone is fairly inexpensive, but you're much better off buying a refurbished, several years old Galaxy S series for a comparable price or less. Check your options, because this phone is incredibly frustrating to use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TheSenate, thanks for taking the time to review your Samsung Galaxy A16 5G. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like to share any other feedback with us after reviewing the resource shared, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for the price. I was looking for a solid phone at a low price point and saw many good reviews on this model. It has the look, feel and speed of a much more expensive phone. It took some time to set up (mainly removing pre-installed apps that I'd never use), but there are multiple layout options to choose from so you can customize it as you like. One minor annoying feature is that when you automatically sort apps in alphabetical order, folders are placed first, regardless of their order in the alphabet, and it can't be adjusted manually. I tried organizing all the apps by hand, but if the automatic sort option is disabled, the display format changes from scrolling to pages.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to use and navigate. Camera quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good budget phone for daily use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from a Samsung galaxy A12 storage was a must from what I needed, phone size is amazing decent camera to take family photos and videos. If you're looking for a phone to just uses daily this is the phone for you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great gadget for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, great value for the money paid. Works just as well as my very pricy samsung galaxy s24. Wondering why I'm paying so much for other phones. This phone does great and originally bought one for travel(unlocked) but now I've bought another to gift as well. Camera and screen are comparable to my regular phone, although i will say that after restarting or first powering onn it does take about 10 seconds of lag, after which it runs just smooth. I dont mind those 10 seconds, I usually dont fully power off the phone anyhow. Pictures and videos are wonderful as well considering the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works in India and exceeds expectation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Galaxy A16 5G 128GB unlocked phone for my father visiting from India, because the Redmi phone he carried from India didn't work here with T-Mobile prepaid sim. This phone worked perfectly no issues. I checked with Samsung reps if this is work in India and they confirmed it will work in India as well. Waiting to see if it will. This phone is dual sim. One is eSim and one physical sim. Quality is really good for the price. Super Amoled screen in this price range is impressive. It's splash proof only but you can't expect anything beyond at his price range.

    I would recommend this to a friend
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