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Customer Ratings & Reviews

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Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 1109 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Galaxy A16 5G 128GB (Unlocked) for its overall performance, camera quality, and excellent battery life. The phone is also appreciated for its ease of use, sleek design, and ample storage capacity. Some customers have expressed concerns about the processor speed, RAM, heat dissipation, and connectivity issues. Despite these concerns, the phone's positive attributes appear to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,109 reviews
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very confortable and the camera has a good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for its price M H

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is simple, easy to carry and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Very happy with my new phone. The phone quality meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone is very good and have a excellent resistance, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A16 5G 128 GB Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Samsung Galaxy A16 5G cell phone. Blue/Black 128 GB. Best Buy guys were very helpful getting me started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features i need and then some at a very good low price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with this phone I got it the day that it was released. Which was roughly 9 months ago I've had to do several factory reset I also had to reset my network multiple times. The network issues is the main problem can never find a network, I have a protection plan through The geek squad for 2 years I was under the impression that I had the first year with Samsung under warranty and then after the first year I'm with the geek squad for any repairs afterwards I went in to speak with someone at The geek squad a few months ago he didn't really seem interested in helping me much at all and then came to tell me that they could replace the phone but then the protection plan is invalid after that I would have to buy a whole new one. That is not fair it is ridiculous. How can you have a cell phone without a protection plan already paid $80 for the first protection plan and now I got to pay another less than a year later because the phone is a piece of crap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha NicoleA, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a look at, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your connectivity. If you would like further assistance afterward, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    S25 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite my mobile model galaxy S , been using galaxy since 2014

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. I recommend this phone for my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok…………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a good price. Meets my needs. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for normal daily usage. Its value for money and a decent product at this price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much stuff on one phone for it to be simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its abundantly slow compared to the A23. Decent camera picture. But im more of a low tech person anyways. Lots of features and bang for your buck but I dont know how to use any of it :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey LivA, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturer defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. We understand that a learning curve may apply when upgrading devices. Have no fear! We currently have a plethora of resources available to help with any learning curve that may exist. We offer device manuals, software updates, interactive simulators, and video tutorials online that highlight your device and its features. Feel free to check those resources out when you can. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Good product Good product Good product Good produc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product Good product Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good first smart phone for minor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first phone for minors. Good price point for a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I need a phone, I go to Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two phones from Best Buy. Each time I was welcomed at the door and offered assistance right away. The associates were informative and made sure I got what I wanted. They even gave me the best prices. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price . Fast to charge battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    מכשיר מעולה.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    מכשיר ממש מדהים. עובד ונדלק בזריזות. לא הצלחתי להגדיר שהמכשיר יהיה בעברית באופן מלא.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    מכשיר מעולה.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    מכשיר ממש מדהים. עובד ונדלק בזריזות. לא הצלחתי להגדיר שהמכשיר יהיה בעברית באופן מלא.

    I would recommend this to a friend