Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
No headphone jack
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, only wish it still had headphone jack for those who like their wired headsets.
I would recommend this to a friendBest one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cell phone is Light weight it is absolutely value for money ..
I would recommend this to a friendNew phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sale person that help us with our new phone was very helpful She answer all our questions. and put every thing from our old phone transferred into our new one as we waited.
I would recommend this to a friendSo far nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Galaxy 15 before this, so far I do not think that this is a better phone. I will assume that is because I am not used to it. I got rid of google message and switched to Samsung message. It could not find my J Lab ear buds in it's blue tooth, which I used for 2 years with the 15. I am sure I will get used to it in a moth or 2. Right now it is in a break in period.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there StevenD, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time to become better acquainted with your new device. If you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone it’s fast and everything was great has no problems
I would recommend this to a friend - Pros mentioned:Overall performance
love the phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the phone is great good quality got 2 one for husband and me
I would recommend this to a friend Delivered on time, well priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, priced well Waiting for my gift from Best Buy for this review :o)
I would recommend this to a friendAll good Samsung phone!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my relative and it worked well for her daily usage!
I would recommend this to a friendMarshells
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one , very premium and light weight. Easy to handle
I would recommend this to a friend- Pros mentioned:Ease of use
Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone easy to use nice mobile thanks best buy
I would recommend this to a friend Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good device simple for a kid or just for work project
I would recommend this to a friendHoliday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes it a lot. The call quality is good
I would recommend this to a friend- Pros mentioned:Overall performance
Good purchase for my mother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone . I purchased it for my mom and she love it too.
I would recommend this to a friend You get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be illegal to sell a phone that is this slow. Screen is fine memory is fine The processor is absolute garbage. Open up more than two apps in the thing just has a seizure. Android auto is even worse. Go ahead and upgrade to the next level a 36 or a 56 or do what I did and go ahead and get yourself up S25FE. I had no idea the difference in phones. This S25FE blows that A16 out of the water do not waste your money on this phone get a better one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Overall performance
Samsung galaxy A15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best A phone and the customer service was good
I would recommend this to a friend Not as good as the previous Samsung Galaxy phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size, and it's 5G, but the battery drains faster than the previous Samsung Galaxy phones. The color is not as good either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Kiero, thanks for sharing your feedback with us about your experience using the Samsung GalaxyA16 5G. We appreciate your candor as we continue to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. These resources will help you resolve what you have been experiencing with your battery life. Let us know afterward if you would like further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and price. I will recommend to friends.
I would recommend this to a friend- Cons mentioned:Processor speed
Glitchy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is glitchy and seems to her stuck and lag. Like ir buffers. It's somewhat slow. I was told by a coworker this phone has a slow processor. Not happy about it being glitchy for it being a brand new phone.
I would recommend this to a friendBrand response from Samsung
Posted .Good day GriseldaR, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. Thanks for providing us with detailed feedback regarding your experience. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Grace
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was lovely and nice I cold get into this wonderful app
I would recommend this to a friendBasic Phone For Seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is just ok. I don't know why sometimes when i am holding the phone the long way it flips sideways. The camera pictures are not very vibrant, but it will do. The phone is good for regular basic usage.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sparkle217, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve our product line. It sounds like Auto Rotate is enabled on your display. Swipe down from the top, tap the Auto Rotate icon (or Portrait/Landscape) in Quick Settings to lock it to Portrait (or Landscape) to stop it, or tap again to re-enable rotation. That should resolve your display rotating. Without having more information available regarding your camera quality, I suggest reaching out to Support for further assistance. If you would like to share any other feedback with us or if you would like further assistance, our Support reps are standing by. Thanks for being a valued Samsung customer. - Debra
