Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
Great cellphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic phone for the price, and great sound quality......
I would recommend this to a friendLove The Results
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Housemate loves the phone ... Loves me too ... Uses it daily
I would recommend this to a friendGreat for little kids.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for little kids. But not for using multiple apps at the same time. Lags too much.
I would recommend this to a friendKristing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and not hard to use. It is lighter than I thought
I would recommend this to a friendBest Buy is a great store to shop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sells great products with great prices great customer service
I would recommend this to a friendNice Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone on June 14, 2025. It's a very nice budget phone considering I just moved from using an iPhone 11. However, this phone will not work with Verizon's 5Guw, but will work with T-Mobile's 5Guc. I just switched from T-Mobile to Verizon and that's how I found out. The phone doesnt have the necessary hardware to handle Verizon's 5Guw and will just show 5G in the top right corner of screen. Ultimately, I would refer people to this phone.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy DuzntMatter, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Before you can start enjoying 5G, please be aware that its availability in some areas may be limited, however, more and more 5G infrastructures are being built, which means additional carriers will have 5G availability as time goes on. Verizon, in particular, supports nationwide 5G at speeds similar to LTE, and 5G Ultra-wideband (UWB) that can deliver higher speed data. Feel free to check out, "How to use 5G on a Samsung Galaxy phone or tablet" if you would like to learn more. If you have questions for us or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra
Correct phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not need a high-end phone so the price is right for what I need.
I would recommend this to a friendThe ultimate iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice iPad and I’m quite satisfied with it
I would recommend this to a friend- Cons mentioned:Processor speed
Great delivery of a substandardly made phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service from Best Buy was exemplary, but this phone is a serious downgrade from my S21 fe. The processing functionality is alarmingly slow. Its a 6 year newer phone with wifi 5 compared to the 6e on the S21 fe. No wireless charging and alot of my apps don't function as well as before, IF they are still functional-which some aren't.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ShaunL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16. We value your candor as we strive to improve the functionality and performance of our product line. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my grandma, she loves it! It works really well.
I would recommend this to a friend Greatest phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and will recommend to my friends , coworkers
I would recommend this to a friendGood phone for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, simple, nice camara, good phone for the price.
I would recommend this to a friendA bit slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade my S10e Samsung after 6 years because it wouldnt take an update any longer. We chose 2 Galaxy A16's which do what we need on the phone, however, they are a bit slower to react to commands. Have only had the phones a month, so hope we get used to them. I did not want to spend $1000 for a phone.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Mouse, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
The best mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mobile Don't requiere More recommendation. Simply excellent
I would recommend this to a friend Samsung phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, easy to use samsung updated software works better, but the battery drains quicker than i the moto has a better battery life
I would recommend this to a friend- Cons mentioned:Ram
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad , ram only 4 gb . That is why it is not good for me .
I would recommend this to a friend Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so far for the price. The camera isnt as good as yhe older version and the battery drains quickly.
I would recommend this to a friendGimme that gift card. I told the truth.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my child’s first phone. Cheaper than a tablet, more portable and enough space to download a lot of games.
I would recommend this to a friendSamsung Lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! But I love everything that's Samsung! Yes!!!!
I would recommend this to a friendHighly recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for great price. Highly recommend. Five stars
I would recommend this to a friend
