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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone it works good in every place that I go with or without Wi-Fi thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hermoso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper bueno , compré 3 en diferentes fecha y no me arrepiento es súper

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great pictures. Good price, easy to download applications.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone The battery is good I love the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for starter phone. I bouggt this for me younger sisters to learn how to take care of a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my grandma when I bought mine, It’s been a year now, it does the job. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worse than 4 year old Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about 2 weeks now, and I'm really not pleased with this thing. Screen is not bright enough to see outside, even when it's cloudy. The adaptive brighness doesnt seem to work either. It's always too bright in a dark room and has to beturned down manually. It's slow compared to my old phone. There is always a delay between tapping on something and the phone reacting. Camera is also slow to react too. Worst of all the screen cracked for no apparent reason. No impact, not dropped, just in my pocket, in a good case, pulled it out and the screen is cracked! 4 years with my old phone and never cracked. This one lasted 2 weeks. Phone looks nice, and battery life seems excellent, but thats about all the positive. Don't be fooled by all these positive reviews. Not worth the cost even as cheap as it is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations CaleR, thanks for taking the opportunity to review your Samsung Galaxy A16. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. The Galaxy A16 has a "Touch sensitivity" setting that can be enabled in the Display settings to increase the screen's sensitivity. When enabled, this setting improves the phone's ability to respond to touches, even when using screen protectors or if your fingers aren't perfectly clean. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. It does what I need. Affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone for KID

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for a child! Very clear and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Francisco g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomenes great phone super fast phone recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung always great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, and absolutely worth it for traveling or having a backup phone incase you break your main phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales force very helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with phone and helpful staff. Successfully transferred everything from old phone to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these phones, each with the intention to use dual SIM capability, with a SIM from Mexico and the other US. I got it working both okay! One number had to be set as eSIM and the other number with the physical SIM. The rest of what this phone offers is very good for the small relative price compared to other high-end phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the last model. Faster and some features that you want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for a new phone at a lower price. Has been working well without any problems. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Use it for work and personal. Would highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good entry level phone for kids or elders. Bought this for my mother who is 75 and she has no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but lags, good phone for kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low end Samsung phone. It lags compared to my previous S20. When I finger down from the top to go to my options like flashlight, messages, etc, it lags. It takes about a second or 2 which you'd think its nothing. But after using a higher end phone you are used to the instantaneous working of apps and such. For the price, can't really complain. May end up getting a S class phone on black friday and let the kids have this one. There is one thing I realized compared to my old S20 and my wife's S24 that I much more prefer. If entering passcode on main lock screen all I need is the code and it opens my phone like an apple. On my S20 and wife's S24, I have to enter code and then the accept button to get into the phone. What's the point of the code if I also have to confirm it?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Qhua, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve the functionality and performance of our devices. Samsung provides a 2-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your Galaxy A16. If you would like any further assistance afterward, please feel free t reach out to Support. We're here to help! Thanks for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well made and the quality of pictures is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Samsung without headphones jacks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just one more thing for you to buy, if you perfer the headphones with cords. Otherwise Bluetooth to the rescue. LOL no complaints.

    I would recommend this to a friend