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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,699 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, love how clear the pictures are , love how light the phone is

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This phone is better than I expected. Love the phone being light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - Galaxy A16 5G 128GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is performing optimally. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor camera quality and slow processor touch response also but screen quality is pretty good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey VarinderG, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Without having more information available regarding your camera quality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and very elegant style excellent camera resolution too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium speed and style made affordable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy A16 5G – Premium performance without the premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints at all. Good phone and works great. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone to gift my Father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone to gift for my parents. Easy to use for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and good price . Good for regular users, specifically for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item quality... Excelent Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value for unlocked phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for unlocked phones on the market. it is worth it to get a brand name.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    A slight Improvement over Motorola Gpower 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Slow performance. Has this Annoying Woody Woodpecker notification I can't figure out to change. And an Issue with connecting to FiOS Router. I have to Restart the phone when it loses connection. Sometimes twice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Tucsonmax1, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Also check out, "Galaxy phone or tablet makes a random notification sound" and "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you've descried to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent affordable alternative to the Galaxy S series.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good purchase to have a backup because its slow not for work nor be in it 24/7, you will burn out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MarilynN, thank you for taking the opportunity to share your experience with using the Samsung Galaxy A16 5G. We strive to provide our customers with exceptional experiences and quality products. Feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to contact Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U bought this phone for my mother. She love it and work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freat product. Good quality. Easy to use and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was fantastic when I purchased this phone. I purchased on line, chose to pickup at the store, and very nice sales clerk brought it out to my car. It was perfect!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A16 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Call volume was too low, but adding a volume booster app solved that problem, Included esim made it easy to establish new service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great mobile at good price. This is a Great mobile at good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good cellphone. My mother was surprised☺️

    I would recommend this to a friend