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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Big leap in Budget phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a great device and now with OneUI 7 it is now a worth it device for a budget phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone on a budget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. East set up. Straight forward features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It is easy to hold, a great size, and the colors are clear and bright! Makes me happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good affordable phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone,good quality and low price. Highly recomend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud easy to hear. Great cameras, Good screen display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good affordable option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good value for the price. The camera quality isnt bad and it runs pretty smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far, hopefully will have no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cool device. Ontime delivery.. appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone my friend and he loved it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid City Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is working very well and the staff was extremely helpful setting up the new phone and transferring data from my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Economical and functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and functional. It replaces my old A13 and works perfectly with my phone company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great phone but not smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Budget phone, sluggish app loading.always slow in getting apps running but once its on then it works smooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Rbnjr, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value; exceptional customer support, what more can you ask for!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy A12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, I could alot of documents and easy to be use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent.First phone bought for my daughter and she loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good deal, great offer, amazing!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Samsung phone are fragile .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light not sleek simple. These phones need screen protectors asap due to fragile front

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AliH, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We recommend adding screen protectors and cases to your devices to ensure that your investments are fully protected from life's surprises. If you have any other feedback to share with us or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone I just bought the new Samsung Galaxy Fold 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A16 Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing the 6 year old A10e Galaxy i owned previously . So far so good . Ask me in 6 years and I'll be able to tell you if I like it as good as my old A10 e which was Great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features and quality that one would expect from Samsung. The only thing which I would mention is that, when using data, the signal was 4G rather than 5G. That could have been a positioning issue which I will continue to monitor. That said, this is a superb phone at a reasonable price.

    I would recommend this to a friend