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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,404 reviews
  • Rated 5 out of 5 stars

    Best sales person by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sales person ever. Smart, friendly, professional, and excellent customer service. Honest and sold me a fabulous worry free refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kid. Works great. So simple. Easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Dont Buy this slow phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow phone, phone is super sluggish. I wish Samsung added better processor and more ram. 4GB ram is not acceptble in 2025.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Syed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice to buy and use i recommend this item, for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value Highly recommended for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices and products, easy place to get any electronics and you can test before you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on the phone. I am hsppg with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality Excellent. Very good for browsing with 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product s in best buy and the services are very good product is the best in functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Android Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung phone met my expectations and I'm pleased with it and would recommend to buyers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone adjustment time....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is basically 85% like my previous BLU android phones, but the remaining 15% will take some getting-used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone im working in apps but it work good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regret not spending a little more on a better phon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to send text messages when you look up a person in your contact and try to send them a message it doesnt let you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day IreneG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to make improvements on the functionality and performance of our product line. If you're unable to send texts from contacts on your device, please restart your phone and check your signal. Reset your network settings, if needed. It is usually an issue with the carrier or its service. However, we do have a resource available to assist you. Check out, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you've described. If you have any questions or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality Best price, time ago I purchased a similar TV and a Samsung cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J bought teo of this ohoes for my parents and they loved it so well they kept calling me to thabk me . Would love to buy again for my wife’s parents too . I guess it’s user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer serveice representative was very proffessional and friendly.gave so many options on the product selection and its working data details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Ogawa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good affordable phone, bought one for my parent and they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my new phone. Great quality. I'll be back with my 3 teenagers to purchase their new phones as well. Thank. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a bit faster, i wish these phone companies would stop using mediatek processors they ALL suck lol, good for the price though at or under 200dollars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestK, thank you for taking the time to share your experience with using the Samsung Galaxy A16. We value your feedback as we improve the design and functionality of our products. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes his new phone over his old one. Took a long time for his to make the switch.

    I would recommend this to a friend
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