Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,404 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great samsung bought at Best buy.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone I bought at Best buy is very great and works perfectly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slow phone, does not work well, and was supposedly brand new when I bought it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Howdy Poor, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
Rated 5 out of 5 stars
Phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone and the service I received was equally excellent
This reviewer received promo considerations or sweepstakes entry for writing a review.
I despise this phone. This is my third or fourth cheap Samsung phone, up until now I have loved them and never had an issue. This is one is terrible. Battery life is awful. Despite my home Wifi being set to auto-connect it will not detect my home wifi without me restarting my phone every single time I return to my house. The touch screen sucks, you have to touch a very specific spot up to when pulling down the menu or it does nothing. The touchscreen failed after 3 months and I had to mail it in for repairs because the Samsung verified repair people could not repair it themselves. During the nearly 2 weeks it took for the Samsung mail in repair process I went back to my old A03 and all my problems went away. No wifi issues, no touchscreen issues. I wish I could just have a new version of the A03 phone. This phone sucks and makes me consider an iphone.
Howdy Disappointed, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to address your concerns regarding your battery life. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Also check out, "Galaxy phone or tablet Wi-Fi connection issues" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone , A perfect size and very practical phone