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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,404 reviews
  • Rated 3 out of 5 stars

    Good back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good purchase to have a backup because its slow not for work nor be in it 24/7, you will burn out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MarilynN, thank you for taking the opportunity to share your experience with using the Samsung Galaxy A16 5G. We strive to provide our customers with exceptional experiences and quality products. Feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to contact Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente product but the cellphone chager during more time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe my new phone-Samsung - Galaxy A16 5G 128GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has this phone, I am still considering it. She is happy with compared to he Samsung S8 phone. A big upgrade, so I am trying NOT to have the same phone as her anymore. But for the price, its worth the money no matter how tech savy you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone good screen quality low time battery good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a good price......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great samsung galaxy a16 5g phone salesperson is very patient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, I bought it to her as a birthday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung all the way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for my 12 year old! Not overly pricey and perfect size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for young kids to serve their need with reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A16 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this phone. It is perfect for me for emails, texts, games, google research and as a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy A16 5G 128GB (Unlocked)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time getting use to all the functions that it comes with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Child friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Hate the side button. Hate the texting app. Great for a starter phone for kids.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy VivianaC, thanks for taking the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as we strive to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is affordable and a great value. This phone meets my basic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I need a phone, I go to Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two phones from Best Buy. Each time I was welcomed at the door and offered assistance right away. The associates were informative and made sure I got what I wanted. They even gave me the best prices. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A15 cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it difficult to navigate the screens and hard to get use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for very basic needs. Nothing special, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable entry level phone for my school age kids.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look can be deceiving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight with a sleek design. The screen is clear and bright. Unfortunately, regardless of settings, the touch response is slow and frustrating, to say the least. The placement of your finger seems inaccurate as well. For example, I can press an icon, but my finger is not aligned with the icon; it seems a bit off to the side

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey LisaA, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. However, there are some simple ways to get the touchscreen working again when it's frozen or unresponsive. Please take a moment to checkout, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing with your display. If you have any questions for us afterward or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looking good highly recommended I buy for family couple time already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B-Gift for a family teen.. reasonable price and unlocked for parental choice of connection.

    I would recommend this to a friend
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