Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,404 reviews
Rated 5 out of 5 stars
Samsung Galaxy A16 5G 128 GB Phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my new Samsung Galaxy A16 5G cell phone.
Blue/Black 128 GB. Best Buy guys were very helpful getting me started.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had nothing but problems with this phone I got it the day that it was released. Which was roughly 9 months ago I've had to do several factory reset I also had to reset my network multiple times. The network issues is the main problem can never find a network, I have a protection plan through The geek squad for 2 years I was under the impression that I had the first year with Samsung under warranty and then after the first year I'm with the geek squad for any repairs afterwards I went in to speak with someone at The geek squad a few months ago he didn't really seem interested in helping me much at all and then came to tell me that they could replace the phone but then the protection plan is invalid after that I would have to buy a whole new one. That is not fair it is ridiculous. How can you have a cell phone without a protection plan already paid $80 for the first protection plan and now I got to pay another less than a year later because the phone is a piece of crap
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Aloha NicoleA, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a look at, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your connectivity. If you would like further assistance afterward, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
Rated 3 out of 5 stars
Great phone but not smart.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Budget phone, sluggish app loading.always slow in getting apps running but once its on then it works smooth.
I would recommend this to a friend
Rated 4 out of 5 stars
Big and slow
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works but its slow and big. The is an economic alternative.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Staff is very helpful by my wife a new phone because she was mad that I had bought myself a new phone couple days prior got all the supplies they needed for it very satisfied.
I would recommend this to a friend
Rated 5 out of 5 stars
new phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
transfered data from old phone to new phone for me