Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
Unlocked and affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to purchase an affordable unlocked phone without any commitments is appreciated, so I can use the device outside my carrier's coverage area (outside the USA).
I would recommend this to a friendBest for gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the cost. If you're looking for a great gift with out spending too much this is it.
I would recommend this to a friendVery bad experience!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience. I bought open box cell phone at the store. While charging at home it turned off every 10-15 minutes and I had to turn it on each time. I went online to try to find an option to exchange but there was only option to buy. I saw that open box sells for $40-60 cheaper. The guy at the store sold me open box for full price. I bought online another phone to pick up at the store and went there to return defective open box phone. A guy at customer service wanted to charge me $45 restocking fees ! For defective opened box phone that they sold me for a full price ! After speaking with the manager, and explaining him the issues, manager treated me like I am a fool and said that the phone screen goes black because it goes to a sleep mode . I explained that I know the difference between phone turning off and the phone that goes in sleepjng mode. After spending 45 minutes and waiting for the phone to turn off while nobody is touching it, i was able to return it without paying restocking fees for defective opened box phone which they sold me for a full price. Very bad experience!
No, I would not recommend this to a friendGood purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good alternative if you’re looking for a cheaper version of the galaxy series. It works just the same. I bought this as a gift for my mom & she doesn’t have any complaints!
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price . Fast to charge battery.
I would recommend this to a friendnew phone - not really
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky. Has information from another person. I thought I was buying a new phone.
No, I would not recommend this to a friendPhone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is Very buggy long termbut good short term
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MillieA, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
It is good product and Best buy is good service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is focusing on customer satisfaction and good service
I would recommend this to a friendSamsung Galacsy A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Galacsy A16 is a inexpensive basic phone which covers most of the customer needs.
I would recommend this to a friendPhone frenzy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family member loved this phone who was visiting on vacation from Trinidad.
I would recommend this to a friendGood phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but it is a really good phone as all Samsung phones, I am fan #1 of Samsung phones
I would recommend this to a friendGreat Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value. Just what I was looking for in a phone.
I would recommend this to a friendGreat cell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all users who looking for a budget Friendly smartphone
I would recommend this to a friendToo much stuff on one phone for it to be simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its abundantly slow compared to the A23. Decent camera picture. But im more of a low tech person anyways. Lots of features and bang for your buck but I dont know how to use any of it :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey LivA, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturer defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. We understand that a learning curve may apply when upgrading devices. Have no fear! We currently have a plethora of resources available to help with any learning curve that may exist. We offer device manuals, software updates, interactive simulators, and video tutorials online that highlight your device and its features. Feel free to check those resources out when you can. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a staunch Samsung customer. - Debra
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone for the best price, best buy is the best place to buy cell phone
I would recommend this to a friendAwesome Phone with all required specs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone with required specs without costing a bomb
I would recommend this to a friendGreat phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price and staff was great with helping of set up and transfer of data.
I would recommend this to a friendGreat phone for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. It does what I need. Affordable price.
I would recommend this to a friendSamsung A16 5G
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone affordable lowest price easy to use unlocked any carrier
I would recommend this to a friendIt’s kind of fair price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really kind of this phone because the connection on this phone have really good.
I would recommend this to a friend
