Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,404 reviews
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy a cheaper one but was advised for $20 will give me a 5G. Looks really good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Boost Mobile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! And after inserting my Boost SIM card it instantly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a decent price. Bought it for a little girl for a birthday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair value for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is functional but slow. Good value for the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day MohsinQ, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Second phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need second phone for games and for overseas on trips for phone line there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A16

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup phone and this open-box Samsung fit the bill...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfied with my purchase.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had what I was looking for and it was within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality phone even competes with iPhone super equally

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I broke my pixel 10XL and I needed a cheap replacement. Well you get what you pay for. This phone is probably for really young kids to play games on our old people. If you have to do any business then spend more for better power.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service personnel. Great first smart phone for my husband.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Irritating

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laggy and irritating to use if you prefer smoothness. when you try to input opt from the messaging app the browser refreshes and you have to request a new opt every time, so either you have to use the notification or do the process in a different system

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Nanai, thanks for reaching out to share your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. We would be more than happy to assist you further with your messaging feature but we need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support at your leisure for further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this smart phone overall. Keyboard is a bit tricky, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that another product besides SAMSUNG S22'S ETC.ETC. could be as reliable as my GALAXY A16...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touchscreen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen is not working properly and it doesn’t seem to be lifespans

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there BaalM, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to make improvements on the design and functionality of our product line. Please take a moment to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    nice low cost phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the A16 to replace the A15. ones of the best economical smart phones on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone with decent processing power for the price. A great budge phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for this price.Awesome Service provided by the Associates at the Cumming. Very Cordial and Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16 5G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at an affordable price when purchased at Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my younger brother, and he absolutely loved it! Seeing his excitement made it all worthwhile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
Sponsored