Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
Best value for unlocked phones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for unlocked phones on the market. it is worth it to get a brand name.
I would recommend this to a friendJai
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peferct for Day to day Use for Incoming and outgoing Phone calls.. Streaming Good with Wifi..
I would recommend this to a friendGreat value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny spent.First phone bought for my daughter and she loved it.
I would recommend this to a friendPremium product for less
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its honestly a premium phone for a much cheaper price. The screen had great resolution and the processor was plenty fast for anything i needed to use it for.
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice it good the phone i really appreciate doing business with you
I would recommend this to a friendGreat item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for my adolescent daughter who can be rough and tough on things. Big improvement from the Moto G 2023. Great service and reliable equipment we bought.
I would recommend this to a friendExcellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Samsung A16 mobile from best buy downingtown. The service is excellent
I would recommend this to a friendSamsung always great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price, and absolutely worth it for traveling or having a backup phone incase you break your main phone.
I would recommend this to a friendGood for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. We use it for a backup phone
I would recommend this to a friendGood phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough help available. They tried but I felt something was not right.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Susan, thank you for sharing your feedback with us about your experience with using the Samsung Galaxy A16 5G. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for choosing Samsung! - Debra
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product I recommend Very good price and available at stote
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone if you don't want to spend a lot of money for a phone.
I would recommend this to a friendToo heavy and large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for about 4mo, coming from an iPhone 7. I didn't realize how heavy and clunky it was as I bought online and then picked up in the store. I don 't like not being able to change the size of my desktop icons. Have had difficulty trying to locate help for desktop issues. Photos are not as good of a quality as I expected fro as many cameras that it has. I decided that I am going to look for a smaller phone that doesn't weigh my purse down and that can actually fit in my pants pocket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DonnaW, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A16 weighs 7.06 ounces with a main display size of 169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners). To change app icon size on your Galaxy A16 5G, long-press an empty area of your home screen, select Home screen settings, then tap on Home screen grid. From there, you can adjust the grid layout (e.g., to 4x5, 5x5, 5x6) to change the icon size, with a larger number for the rows/columns indicating smaller icons. Tap Done to apply your changes. If you would like to share additional feedback with us regarding your experience, or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy about my order i give 5 star to best buy
I would recommend this to a friendGood value. Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , good value, we all know how important our phones are, thank you best buy
I would recommend this to a friendDont buy, slow unresponsive screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone stinks. I had a cheap motorola that started to have some battery issues so I got this, and I hate it because it is so slow and unresponsive.I don't even know how they can justify selling it. And i'm just talking about navigating around the phone , minimizing, maximizing, swiping , it sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JosephS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you have any questions after reviewing the resource shared by reaching out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Great Phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, especially for the price! Definitely recommend!
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Phones ive ever gotten, they are reliable and able to handle lots of apps and at once.
I would recommend this to a friendAll the same.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Non-removable spywhere drains battery. You do not own, you only rent the phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesZ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the free time available, please take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
Jamie weaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great phone great help and workers great time learning about phones
I would recommend this to a friend
