Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
A16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Great phone for elderly parents. My parents have no issue using the phone.
I would recommend this to a frienda16 review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone good value at this price very good products best buy
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good other than my brothers screen broke without the screen protector breaking
I would recommend this to a friendBasic Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good as a baisc ohone, it annoys with the performance lag with not much apps run ing in background.
I would recommend this to a friendBrand response from Samsung
Posted .Good day Caballero500, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of a product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to contact Support. Thanks for choosing Samsung! - Debra
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase my mom got it for flexibility and light weight
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my phone I recommend my all friends by this phone
I would recommend this to a friendGood Divice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the device exceeds expectations....
I would recommend this to a friendNice phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goos size, no issues so far. Meets all my needs, charges well.
I would recommend this to a friendSamsung Galaxy A16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone, I did decide to go back to my Apple iPhone but if you like Android, this is an ideal choice
I would recommend this to a friendMy new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and the price won’t break the bank we had a unbelievable service guy named Canada in Springfield Ohio
I would recommend this to a friendmy samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, a must have to stay safe. I'll recommend to friends and family.
I would recommend this to a friendNew Samsung phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung Phone is great. Lowes helped me set it up and works great. Thank you.
I would recommend this to a friend- Cons mentioned:Processor speed
Too Slow for Daily Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this phone. It looks nice and has enough storage, but it is too slow. It takes a long time to open apps or move between screens. This made it hard to use every day. I thought a 5G phone would be faster. I would not recommend it if you want a phone that works quickly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha HakeemJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Basic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Try to return as a plus member at Lake Jackson TX but refused because plus or total member can’t get extended period return for all phones as local store CSR told but it’s doesn’t make a sense for pay extra plus membership or total membership.
No, I would not recommend this to a friendGalaxy A16
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid phone for the price. Suggest a soft phone cover, as the screen cracks pretty easy. Doesn't seem as durable when compared to higher end models.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SeanW, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share any other feedback with us or if you would like any further assistance, please do hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Solid phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son lost his iphone needed a replacement asap so he got this not bad
I would recommend this to a friendMy Previous Purchase...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a replacement phone and the price wasn't bad either. My only issue is with the keyboard when typing when words I type in are replaced...
I would recommend this to a friendBrand response from Samsung
Posted .Good day GregoryS, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To stop word auto-correction on your Samsung A16 5G, go to Settings > General management > Samsung Keyboard settings > Smart typing and turn off options like Predictive text and Auto replace. You may also find Suggest text corrections to turn off in the same Smart typing section, which controls automatic grammar and phrase corrections. If you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a steadfast Samsung customer. - Debra
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great phone for people that are looking for a cheap and modern smartphone. It is great for kids and older adults
I would recommend this to a friendNot happy with new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drop down box appears when I'm in another app and the phone is ringing it gives me the option to answer it but the person on the other end of the line cannot hear me and we often get disconnected. Does not tell me when I have a new text msg. Very unhappy with this purchase. I want to get another phone. I sure hope I can return this and get a different one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy User524393, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Please feel free to check out, "Microphone issues with Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra
- Cons mentioned:Processor speed
no more samsung products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very slow phone. My old phone updates and charges in literally half the time. I do the updating on wifi and depending on how much needs updated you will need to find something to do it's going to be a while, no phone should need 20 to 30 minutes to update. And to charge even from just 50% you'll need about an hour and a half.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Brian, thank you for sharing your experience with using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Wall chargers and charging your Galaxy phone or tablet" to learn more about charging speeds and compatibility. If you have any questions for us or if you would like further assistance, let us know by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
