Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
A total nightmare.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is awfully slow even compared to most phones older than this. It seems like Samsung is putting their slowest processors on these lower end phones combined with a newer operating system that it's just too much for these type of phones to handle.... avoid this phone at all cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Johnny0779, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Amazing cellphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two A16 5G for my daughters and they got crazy. This is so amazing and cheap comparing to the current market. I recommend it.
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone except it wont stay on for only 10 min while not in use
I would recommend this to a friendBrand response from Samsung
Posted .Hey MarilynL, thank you for your feedback on your Samsung Galaxy A16. We are happy to hear that you are overall pleased with the usage of your device. We know how important the ability to align the settings to your preferences are to you every day, and we have the full manual for your device available online to assist you. We also have our team of experts available to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Good update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good update from my old A10 and was easy to transfer files from my old phone
I would recommend this to a friendmy sister
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in Houston they help me alot which phome to getthank you
I would recommend this to a friend- Cons mentioned:Processor speed
Samsung A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Processor is very slow; does not work well when steaming
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Fsith, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being an unwavering Samsung customer. - Debra
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my nephew and it was more than perfect.
I would recommend this to a friendBASIC Cellphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic cell phone, but the battery is awful! If you need an inexpensive cell phone, this one will do. Be aware, the battery needs charging OFTEN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Mdjcklprm, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Thanks best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, with a great price for a new phone
I would recommend this to a friend- Pros mentioned:Overall performance
cheap phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it's a good cheap budget phone. Samsung quality
I would recommend this to a friendBrand response from Samsung
Posted .Good day Benn, thank you for finding the time to share your thoughts with us about your Samsung Galaxy A16. We value your honesty as we improve the design and functionality of our product line. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy A16, please feel free to contact Support. We'd love to hear more from you! Thank you for being an unwavering Samsung customer. - Debra
Highly Recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price and what I need it for. Would highly suggest if someone needed an affordable phone.
I would recommend this to a friendQuick and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something quick to replace my phone that broke.
I would recommend this to a friendNot as good as i ASSumed since I love Samsung.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom. Basic use (phone calls and facebooking). Has slow responses and while setting it up screen froze up for no reason, Pictures aren't the greatest either.
No, I would not recommend this to a friendMid-Grade Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone had to be replaced because he first one wouldn't charge. It's an okay phone, but it's not the same as the Galaxy phones.
I would recommend this to a friendBrand response from Samsung
Posted .Hello K123, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to review, "Galaxy phone or tablet will not charge" to help resolve what you experienced with your original device. If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
This was for my grandma.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandma seems to like the phone. This was not for me.
I would recommend this to a friendNice phone for its value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice phone for its value, stability of software is a key
I would recommend this to a friendgalaxy A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with quality, price, performance and ease of use
I would recommend this to a friend- Cons mentioned:Heat dissipation
Worked for a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone overheats and becomes unusable. Only had it for 1.5+ months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Prize, we appreciate you sharing your feedback on your Samsung Galaxy A16. We know how important your phone is to you, and needing to be able to have prolonged usage that is comfortable in your hand. We have a great article available online to assist you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available through chat to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Clingy but acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect much when I got this phone. I knew it would not be as good as the higher grade ones. For the most part, it's OK at best. If you plan to have apps on it and have ANY load on it, it will lag, stop working, and sometimes restart on its own. It is good for phone, and maybe news apps, anything heavier than that and the performance will start degrading drastically.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Youssef, thank yo for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Feel free to contact Support after reviewing the resources shared to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Samsung A16
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy electronics .Will visit in future again .
I would recommend this to a friend
