Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
Great product samsung phone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great phone to have, thank you so I will refer this phone to anyone.
I would recommend this to a friendExcellent phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone for your personal usage and photo taking too.
I would recommend this to a friendSad :/
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone looked nice, and felt nice clear screen but it was really really slow and kept freezing when In use and battery life was horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy PhillipH, thank you for taking the time to share your experience with using the Samsung Galaxy A16 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet freezes and crashes" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help address what you've been experiencing with your device. Additional resources to help resolve what you've described with your battery life include "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Feel free to contact Support after checking out the resources shared if you would like any further assistance. We're always happy to help in any way that we can! Thanks for choosing Samsung! - Debra
A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great device. I give my father as a gift he like the device. This is super amazing and comfortable device.
I would recommend this to a friendWorst phone I have ever own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone ,A16, is the worst phone I have ever owned in my life, period. It's slow, lagging, not responsive, very difficult to use it for anything. I just have to delete most of the app or it will not even run, it definitely not worth the money, please, don't waste your hard earned money on this. Samsung products are usually very good but why they made such a junk like this, unbelievable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Oldguy314, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please let us know by contacting Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Purchasr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Love the item that we bought price was unbeatable. Thank you.
I would recommend this to a friendI love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this movil I buy for my father and he is very happy
I would recommend this to a friendGrate phone for the prize
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not a high tier phone but is grate for the price or an emergency phone
I would recommend this to a friendI like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like costumer service, and phone is new and beatiful
I would recommend this to a friendSamsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok phone compared to others but all phones are useless
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day EmanuelJ, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to make improvements on the functionality and performance of our product line. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thanks for being a cherished Samsung customer. - Debra
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was for my son. He loved it without a doubt. Thanks
I would recommend this to a friendBeautiful phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, and the resolution is magnificent.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fastest. But it does whatvit should for the price.
I would recommend this to a friendNew smart phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really enjoys the new phone and programs installed.
I would recommend this to a friendBest buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money for anyone looking for a decent smartphone
I would recommend this to a friendMy godson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My godson said he had never had a good phone lime thos one and love it so much
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an average phone. My kids like it. It’s not an iPhone. But it is great for a first phone.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Emanthedad, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thanks for being a valued Samsung customer. - Debra
Samsung phone A16
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mobile phone for medium budget price, used for few months now
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good phone for good price. best technology . it is a great deal
I would recommend this to a friendUnderpowered and Slooooow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be an ok phone as your kid's first phone (or grandma's last), but if you're trying to do anything serious, you'll be incredibly frustrated. It lags horribly. You can literally count the seconds between button press and reaction. Switching between apps is painful. Unless you're only working one app, this phone can't be used for gig work. I am returning mine and getting the A25+ instead. The only upside is that it is one of the few phones left that allow you to add an SD card.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Mwrobison, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. You can adjust the touch sensitivity in your display settings, if you choose. Feel free to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by contacting Support. Thank you for being a devoted Samsung customer. - Debra
