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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,699 reviews
  • Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Takes beautiful pictures. Great price at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating Icon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color...Shortcut icon on homepage is frustrating unable to move it & disrupts progress, have to dodge it & move it to area of screen that i won't need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Easy to ser up and transfer data from old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average phone. My kids like it. It’s not an iPhone. But it is great for a first phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Emanthedad, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung A6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for a good price i would purchase this phone again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 1 out of 5 stars

    averyr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is a lot better than my previous Motorola phone. Easy to use, screen and functionality are much better. I Would recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase i made with best buy so far. It was budget friendly, fast delivery and all components where in the box i am very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente,......................... . .........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A16 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia a good phone. It has lots of memory. The security is very good. The battery only lasts about one day. It's also a little hard to turn off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale person that help us with our new phone was very helpful She answer all our questions. and put every thing from our old phone transferred into our new one as we waited.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheap but very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone and it's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone set and working at this price of 200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this not 25s Samsung actuale not bad phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product this is my third time of purchasing for three different people

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a bit faster, i wish these phone companies would stop using mediatek processors they ALL suck lol, good for the price though at or under 200dollars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestK, thank you for taking the time to share your experience with using the Samsung Galaxy A16. We value your feedback as we improve the design and functionality of our products. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Great delivery of a substandardly made phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from Best Buy was exemplary, but this phone is a serious downgrade from my S21 fe. The processing functionality is alarmingly slow. Its a 6 year newer phone with wifi 5 compared to the 6e on the S21 fe. No wireless charging and alot of my apps don't function as well as before, IF they are still functional-which some aren't.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ShaunL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16. We value your candor as we strive to improve the functionality and performance of our product line. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for pretty good price worked just fine until I dropped and ran it over

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked wonderfully I loved it. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    heavug users must avoid and basic user would love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started to user it for few of my apps in daily use then it stated to slow down.. it will be a great match for the minimalist users .... Not recommended for users who want to user many application but good for users who want to keep phone for the basics purpose..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Rehan, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    The best for Seniors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone, very reliable and good for seniors. Very simple to use.

    I would recommend this to a friend