Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
Jai
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peferct for Day to day Use for Incoming and outgoing Phone calls.. Streaming Good with Wifi..
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone I just bought the new Samsung Galaxy Fold 7.
I would recommend this to a friendTouchscreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen is not working properly and it doesn’t seem to be lifespans
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there BaalM, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to make improvements on the design and functionality of our product line. Please take a moment to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra
Great item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for my adolescent daughter who can be rough and tough on things. Big improvement from the Moto G 2023. Great service and reliable equipment we bought.
I would recommend this to a friendSamsung always great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price, and absolutely worth it for traveling or having a backup phone incase you break your main phone.
I would recommend this to a friendIrritating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laggy and irritating to use if you prefer smoothness. when you try to input opt from the messaging app the browser refreshes and you have to request a new opt every time, so either you have to use the notification or do the process in a different system
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Nanai, thanks for reaching out to share your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. We would be more than happy to assist you further with your messaging feature but we need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support at your leisure for further assistance. Thank you for being a loyal Samsung customer. - Debra
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is constantly slowing down and I have to restart it in order for it to work again. The screen freezes and the only way to fix that is to restart the phone, which I can't do because the screen is frozen. I then have to wait for the phone to die in order to fix the screen issue. This happens very often.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy NemilydeeT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy A16 5G. WE value your thoughts as we continue to improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Let us know if you would like further assistance afterward by reaching out to Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Great value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny spent.First phone bought for my daughter and she loved it.
I would recommend this to a friendA16 5G screen blanking occassionally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suddenly goes blank in the middle of viewing. It's probably an operating system or peocessor issue, as my previous Android phone A14 had the same issue too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ARKS, thanks for taking the opportunity to review your Samsung Galaxy A16 5G. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your display. If you would like any further assistance afterward, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Get another Samsung phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best choice if you do a lot on your phone. It is not very fast. And the camera leaves a lot to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ATLGIRL1, thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we improve the performance and functionality of our product line based upon feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. We realize that transitioning to new devices can sometimes feel a bit overwhelming. No worries needed as we have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice it good the phone i really appreciate doing business with you
I would recommend this to a friendExcellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Samsung A16 mobile from best buy downingtown. The service is excellent
I would recommend this to a friendCell phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.:Good price: good features: battery life ok..could be better
I would recommend this to a friendBrand response from Samsung
Posted .Hey there LisaM, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help address your battery concerns. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thanks for being a loyal Samsung customer. - Debra
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product I recommend Very good price and available at stote
I would recommend this to a friendGood value. Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , good value, we all know how important our phones are, thank you best buy
I would recommend this to a friendGood for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. We use it for a backup phone
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone if you don't want to spend a lot of money for a phone.
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Phones ive ever gotten, they are reliable and able to handle lots of apps and at once.
I would recommend this to a friendHappy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy about my order i give 5 star to best buy
I would recommend this to a friend- Cons mentioned:Processor speed
no more samsung products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very slow phone. My old phone updates and charges in literally half the time. I do the updating on wifi and depending on how much needs updated you will need to find something to do it's going to be a while, no phone should need 20 to 30 minutes to update. And to charge even from just 50% you'll need about an hour and a half.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Brian, thank you for sharing your experience with using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Wall chargers and charging your Galaxy phone or tablet" to learn more about charging speeds and compatibility. If you have any questions for us or if you would like further assistance, let us know by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra