Customer Ratings & Reviews
- Model:
- SM-A166UZAAXAA
- SKU:
- 6607857
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Galaxy A16 5G 128GB (Unlocked) for its considerable overall performance, good camera quality, and impressive battery life. Many also appreciate its ease of use, beautiful design, and ample storage capacity. However, some customers have expressed concerns about the processor speed, limited RAM, occasional overheating, and connectivity issues.
This summary was generated by AI based on customer reviews.
Samsung a 16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone at a good price. Does everything i need.
I would recommend this to a friendI recommend Buying this phone Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reasonable price good deal I like it Buying just Best Buy
I would recommend this to a friendBest gift for mom
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom works really well i definitely will buy this again
I would recommend this to a friendGood phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's perfect. All you need for all the basics and a lot more.
I would recommend this to a friendGood find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my younger brother and he’s really enjoying it and he said he loves playing games on it .
I would recommend this to a friendSamsung phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a smart phone. I did not want to pay over a lot for a phone. This one worked nicely.
I would recommend this to a friendPositive experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely helpful and very understanding. Very courteous and very delightful experience.
I would recommend this to a friendFriendly use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was very Godis strong easy to use and friendly
I would recommend this to a friendGreat alternative to s series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great like the s series, but i am not on my phone for social media
I would recommend this to a friendQuality phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and the price was great. Would recommend
I would recommend this to a friendGalaxy A16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung phone is an inexpensive choice for people who want a reliable smart phone.
I would recommend this to a friendSo far nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Galaxy 15 before this, so far I do not think that this is a better phone. I will assume that is because I am not used to it. I got rid of google message and switched to Samsung message. It could not find my J Lab ear buds in it's blue tooth, which I used for 2 years with the 15. I am sure I will get used to it in a moth or 2. Right now it is in a break in period.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there StevenD, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time to become better acquainted with your new device. If you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
Phone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is underated it is such a good phone I bought it for my mom and she liked it the camera graphics are amazing for the people that like taking pictures
I would recommend this to a friendHappy Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung you cant go wrong very durable phone always a great brand easy features
I would recommend this to a friendVerified purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and amazing functionality. Helpful staff.
I would recommend this to a friendHelp getting in new mobile lost email account.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok ,too complex for its own good. Not my first choice ..i just returned from overseas after losing mobile . Tech helped get in my Yahoo email account. Still need to get in my Gmail accounts..
No, I would not recommend this to a friendA bit slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade my S10e Samsung after 6 years because it wouldnt take an update any longer. We chose 2 Galaxy A16's which do what we need on the phone, however, they are a bit slower to react to commands. Have only had the phones a month, so hope we get used to them. I did not want to spend $1000 for a phone.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Mouse, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Absolutely Horrid!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not particular about cell phones. I don't have to have the latest & greatest.However, I do need a phone to function. This was the slowest most ill functioning phone I've ever had. I recently dropped my Revvl 5G & cracked the back so bad that the battery wouldn't stay in place. I purchased it used at only $140.00 & have had it for 5 years. Well, the cost to replace the back didn't make financial sense being the phones age & how much I paid for it. So, in need of a phone on a whim I bought this at the recommendation of the CS agent at Best buy. HUGE mistake. There is lag just turning it on let long running any apps on it. Plus it seemed like it was just faulty. When I went to exchange it, the CS agent couldn't even get it to return to factory settings which would remove all of my information that was left on the phone after removing the sim. It took over an hour + he had to consult the "Geek Squad" member multiple times before it finally was wiped clean of my information. Save yourself - DO NOT BUY!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey CamilleS, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. Your constructive feedback allows us to make improvements on our devices to better suit the needs of our customers. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Feel free to contact Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
Retail manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, customer service at Best buy was amazing.
I would recommend this to a friendSamsung phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, easy to use samsung updated software works better, but the battery drains quicker than i the moto has a better battery life
I would recommend this to a friend